Manufacturing Quality Supervisor

Qualifications & Experience

• Bachelor's degree +5 (Master's degree) in Quality Management, Industrial Engineering, or a related technical field.
• Minimum of 5 years of experience in a similar position.
• Strong knowledge of Quality Management Systems (ISO 9001, IATF 16949).
• Excellent analytical, problem-solving, and leadership skills.
• Fluent in both French and English, written and spoken (mandatory).
• Proficient in quality tools and methodologies, including FMEA, PPAP, APQP, MSA, SPC, 8D, Ishikawa, 5 Why, and related quality improvement techniques.
• Strong understanding of customer requirements and quality standards, particularly IATF 16949, with proven leadership, analytical thinking, attention to detail, communication, customer orientation, and continuous improvement skills, as well as the ability to lead, coach, and develop teams.

Key Responsibilities

• Lead the analysis of internal and external quality issues, monitor quality defects, and implement immediate containment actions to prevent non-conformities.
• Drive root cause analysis and preventive actions through quality improvement activities, ensuring the effectiveness of corrective actions in compliance with customer requirements and quality standards.
• Lead, coach, and develop the Quality team while ensuring effective communication, guidance, and supervision of Production Quality Leaders.
• Oversee internal and external quality audits, ensuring compliance with quality standards and following up on corrective actions to achieve sustainable improvements.
• Ensure compliance with company procedures, CSR (Corporate Social Responsibility) requirements, and EHS (Environment, Health & Safety) regulations while promoting quality, safety, and customer standards.
• Act as the main interface with the Customer Service Center (CSC) for customer complaints and external audits, while maintaining critical quality documentation (deviations, concessions, and rectification records) in accordance with required deadlines.