Manufacturing Quality Manager

About the role

Schneider Electric has an opportunity for a Quality Manager in our Mount Juliet, TN location. The Quality Manager is responsible for providing leadership and management for quality and customer satisfaction, as well as building the quality policy and culture. The person in this role will manage quality assurance, control processes, and programs by developing, implementing, and administering quality standards and procedures assuring product quality, continual improvement, and customer satisfaction across the plant.

Responsibilities

• Manage Quality and Customer Experience in the manufacturing plant
• Manage the performance and competence of a team of quality engineers
• Be the Voice of the Customer – represent the voice of customer and drive customer centricity within the entity
• Influence the decision process of the entity to always take into account the voice of the customers (Schneider Performance System, etc.)
• Contribute to improving customer satisfaction and achieving quality goals by defining, implementing and managing action plans
• Run Customer Satisfaction and Quality related processes (Issue to Prevention)
• Drive Quality Excellence in manufacturing (from Suppliers to Customers: stamping, molding, automated assembly, receiving, packing, returns, etc.)
• Drive the relevant quality programs and methods (8D, Lean Six Sigma, SPS, etc.) to ensure continuous improvement
• Implement the Schneider quality policy, define CS&Q roles, targets and objectives within the entity
• Advocate to drive and implement the Global directives and policies
• Manage the Quality Management System (ISO) of the entity
• Network continuously with CS&Q teams to ensure their entity's needs are understood and considered
• Identify & capitalize on best practices in quality
• Ensure the right level of competency for the CS&Q team

Requirements

• Bachelor’s Degree in Mechanical, Industrial, Electrical or related Engineering field
• 5+ years of work experience in Quality, Supply Chain, Manufacturing, Customer Satisfaction
• 3+ years of supervisory/managerial experience
• Expert level in Quality Management Systems ISO9001, ISO90002, ISO14001 (Quality Management System, Environmental MS, OHSAS & Capable to conduct IMS internal Audit.)
• Familiar with applicable statutory and regulatory requirements (ANSI, NEMA, IEC)
• Previous experience in leading internal audits
• Green Belt or Black Belt certified
• Working knowledge of Lean Manufacturing concepts; Lean 6 Sigma, Poke a Yoke, 8D, Process Control, DoE, PFMEA, DFMEA, DMAIC methodology, etc
• Promotes the use of Digital platforms
• Six sigma certification or PM preferred
• SAP Knowledge preferred

Benefits

• Medical (with member reward points), dental, vision, and basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• Competitive pay and programs including base salary, incentives, company share ownership
• 401(k) with match
• Performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera
• Collaboration, recognition, sharing your voice, and an inclusive workplace
• Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits

Pay

For this U.S. based position, the expected pay range is USD 142,400 - USD 213,600 per year. This pay range includes base pay and short-term incentives.