Manufacturing Quality Manager

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability, and equity crises through renewables and energy services, engineering and design, and construction and facility services.

About the role

McKinstry is looking to add a Manufacturing Quality Manager to our growing Offsite Manufacturing division in Austin, TX. In this role, you will lead the Quality Control (QC) and Quality Assurance (QA) efforts within the manufacturing facilities, manage QC/QA initiatives to meet annual goals, and coordinate impacts to organization change management.

Responsibilities

• Provide coaching and training across the manufacturing facilities across the PNW to support manufacturing QA/QC objectives and goals in alignment with our line of business vision and through the lens/construct of the ISO 9001:2015 Standard.
• Develop the annual Quality Assurance Plan per the guidance outlined in the Quality Assurance Program. Coordinate the annual Quality Assurance Plan with the stakeholders and subject matter experts from the various lines of business.
• Partner with other Quality Program Managers to stay aligned with broader McKinstry Quality Programs.
• Set priorities for the program and regularly review program progress.
• Conduct regular assessments of the health of the Quality Management System with senior management.
• Coordinate cross-functional teams within the scope of the Quality Assurance Program to conduct Quality Assurance Reviews per the annual plan. Actively support and drive the Enterprise Program Safety Quality Assurance Review Process.
• Develop, coordinate, and monitor to completion all corrective action plans for programs that are found to be non-compliant with McKinstry standards. Track and report on Quality Assurance, including corrective action/preventative action (CAPA) plan progress and overall program status.
• Maintain quality and reliability standards by evaluating current and proposed processes for possible improvement opportunities to ensure cross-functional team alignment.
• Coordinate, update, and maintain policies, procedures, associated tools, templates, and forms to support the Quality Assurance Program.
• Write and review policies, procedures, and supporting documentation under the guidance of process stakeholders and subject matter experts. Provide critical analysis of existing and proposed processes to ensure cross-functional team alignment.
• Be a first-tier resource for questions on completing/recording quality control activities within our systems of record (e.g., Procore, CxAlloy).
• Conduct quality assurance meetings with various size audiences to communicate program goals. Develop supporting materials for these presentations to match audience experience and meeting objectives.
• Facilitate pre-work risk management and Failure Mode and Effects Analysis (FMEA) reviews. Conduct post-work lessons learned/causal factors reviews.
• Work hand-in-hand with representatives from our Functional Training Program to update and maintain our Quality Control and Quality Assurance curriculum within our learning management system. Provide ongoing quality control/assurance training throughout the organization using a mix of online and in-person instructional tools and methods (to include practical application training tools).
• Provide coaching and training across the regions throughout the US to support business unit quality control and assurance objectives, including the fundamentals of Lean, Six Sigma, Change Management, and the ISO 9001:2015 Standard.
• Communicate quality control and quality assurance initiatives throughout the organization in small and large group settings. Develop supporting materials for these presentations to match audience experience and meeting objectives.
• Liaise with external world-class standardization organizations and seek peer input on the progress of McKinstry quality assurance efforts.
• Work with Operational Excellence supporting team members across the Enterprise, Lines of Business, and Corporate Service Units, and assist in the development of all-department operations, training, and communication plans.
• Other duties as assigned.

Requirements

• Bachelor’s Degree required (a degree in manufacturing, engineering, computer science, math, statistics, or similar quantitative field is preferred).
• Advanced Degree preferred (a degree in manufacturing, engineering, computer science, math, statistics, or similar quantitative field is preferred).
• Minimum ten (10) years of related experience in manufacturing and team management.
• Minimum eight (8) years of quality control and quality assurance experience required, with specific experience acting as a project quality control manager.
• Minimum two (2) years of experience in technical writing preferred.
• Experience in LEAN Manufacturing preferred.
• Lean Belt Certification.
• ISO 9001:2015 Lead Auditor certification.
• Working knowledge and understanding of the ISO 9001:2015 Standard and its application.
• ASQ Certification.
• USACE CQM-C.
• OSHA-10 or OSHA-30 Certification Preferred.
• Strong project management skills required.
• Demonstrated ability to collaborate with people at all levels across the organization.
• Excellent facilitation skills and the ability to lead diverse project teams required.
• Advanced knowledge of Microsoft Office Suite - Word, Excel, MS Project, PowerPoint, SharePoint, Outlook, and Visio required.
• Advanced knowledge of construction management software tools such as Autodesk BIM360, Procore, CxAlloy.
• Experience in Project Management, including PMI certification, preferred.

Benefits

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out-of-pocket maximums
• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender-inclusive benefits
• Commuter benefits
• Pet insurance
• “Building Good” paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

Pay

The pay range for this position is $105,030 - $185,500 per year. Base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits.