Manufacturing Quality Manager
Pomp's Tire Service, Inc. · Bedford, PA · 1 mo ago
Quality AssuranceFull-time
As a leading tire service company since 1939, Pomp’s drives careers forward. We are seeking a Quality Assurance Manager to oversee the management of our OE facility and ensure effective daily operations.
Why Join Us?
- Comprehensive Benefits: Eligible to enroll in medical, dental, and vision plans at affordable rates.
- Supplemental Benefits: Life insurance, short‑ and long‑term disability, critical illness insurance, accident insurance, death and dismemberment insurance, and hospital indemnity insurance.
- Retirement Savings: 401(k) with company match.
- Paid Time Off: Holidays, sick time, vacation, and special “Happy Days” for life events available day one.
- Employee Discounts: Savings on company products.
- Career Growth: Opportunities for skill development and advancement.
What You’ll Do
- Assist with inspection of customer parts, components, and assemblies against drawings and prints throughout the manufacturing facility.
- Issue Return Goods Authorizations (RGA) for customers and coordinate shipping for returned items.
- Inspect and investigate assemblies or components for quality while processing returns.
- Complete tasks for Continuous Improvement Request (CAR) projects.
- Assist in managing supplier and/or customer returns through deposition.
- Rework and repair damaged product, disassemble assemblies, and properly dispose of components as instructed.
- Maintain organization and cleanliness of the NCP and customer return areas; package product for return to vendors or suppliers as specified.
- Maintain current revision‑level documentation in all Employee Work‑Center Booklets.
- Attend team meetings with customers and report updates, investigation results, corrective actions, and procedure changes.
- Perform additional tasks as assigned by the manager.
What You Need
- At least three years of experience in a quality‑related role.
- Quality supervision experience preferred, but not required.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office applications.
- Ability to interpret and comprehend customer technical drawings and documentation.
- Capability to lift up to 50 lb.
- Experience operating an Off‑The‑Road vertical tire mounting machine.
- Safe and efficient forklift operation skills.