Jobs · Quality Assurance · Pennsylvania

Manufacturing Quality Manager

Pomp's Tire Service, Inc. · Bedford, PA · 1 mo ago
Quality AssuranceFull-time

As a leading tire service company since 1939, Pomp’s drives careers forward. We are seeking a Quality Assurance Manager to oversee the management of our OE facility and ensure effective daily operations.

Why Join Us?

  • Comprehensive Benefits: Eligible to enroll in medical, dental, and vision plans at affordable rates.
  • Supplemental Benefits: Life insurance, short‑ and long‑term disability, critical illness insurance, accident insurance, death and dismemberment insurance, and hospital indemnity insurance.
  • Retirement Savings: 401(k) with company match.
  • Paid Time Off: Holidays, sick time, vacation, and special “Happy Days” for life events available day one.
  • Employee Discounts: Savings on company products.
  • Career Growth: Opportunities for skill development and advancement.

What You’ll Do

  • Assist with inspection of customer parts, components, and assemblies against drawings and prints throughout the manufacturing facility.
  • Issue Return Goods Authorizations (RGA) for customers and coordinate shipping for returned items.
  • Inspect and investigate assemblies or components for quality while processing returns.
  • Complete tasks for Continuous Improvement Request (CAR) projects.
  • Assist in managing supplier and/or customer returns through deposition.
  • Rework and repair damaged product, disassemble assemblies, and properly dispose of components as instructed.
  • Maintain organization and cleanliness of the NCP and customer return areas; package product for return to vendors or suppliers as specified.
  • Maintain current revision‑level documentation in all Employee Work‑Center Booklets.
  • Attend team meetings with customers and report updates, investigation results, corrective actions, and procedure changes.
  • Perform additional tasks as assigned by the manager.

What You Need

  • At least three years of experience in a quality‑related role.
  • Quality supervision experience preferred, but not required.
  • Ability to work independently with minimal supervision.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office applications.
  • Ability to interpret and comprehend customer technical drawings and documentation.
  • Capability to lift up to 50 lb.
  • Experience operating an Off‑The‑Road vertical tire mounting machine.
  • Safe and efficient forklift operation skills.

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