Manufacturing Quality Engineer

Job Summary

The Manufacturing Quality Engineer is responsible for conducting root cause analysis of both external and internal quality non-conformances and implementing robust corrective actions. They ensure quality conformance for all incoming systems to the production floor by working collaboratively with all necessary plants and/or departments.

Essential Functions

• Understand and comply with customer expectations as they relate to quality, timing, and deadlines for complaints.
• Understand and apply the 8 Disciplined approach problem-solving method, and all related tools.
• Directly responsible for D4-D8 (Root Cause, Corrective and Preventative Actions) for each claim.
• Lead teams while facilitating claims through all phases of an 8D in a systematic and methodical manner.
• Facilitate and approve the return of defective products, process for analysis, and report on findings.
• Confirm quality conformance of all incoming systems to the production floor.
• Complete root cause analysis and implement robust corrective actions for internal quality non-conformances.
• Escalate complex complaints or those requiring management intervention.
• Prepare reports on complaints, including numbers received, nature of complaints and resolutions.
• Communicate interdepartmentally to resolve complaints and implement robust corrective actions.
• Analyze complaints to understand the root cause and identify trends and/or recurring problems.
• Ability to dissect data revealing trends, concerns, patterns, etc. from multiple vantage points.

Key Competencies

• Leadership skills
• Computer skills (Microsoft products and document control software)
• Full understanding of AIAG APQP Process
• SME of 8D approach
• Basic Injection Molding knowledge (preferred but not required)

Qualifications

• Bachelor’s or Associate’s degree (preferably Quality or Engineering related) preferred, or equivalent relevant experience/training
• Certified Quality Engineer (CQE) is a plus
• 1-5 years of prior Quality Assurance experience is preferred
• 1-3 years of experience in a manufacturing environment is preferred
• Excellent written and verbal communication skills
• Knowledge of GD&T preferred
• SME of 8D approach (5-Why, Ishikawa, etc.)
• Certified or Experience with IATF, ISO standards
• Full understanding of AIAG APQP Process
• Knowledge of QMS (Automotive, Aerospace, etc.)
• Valid driver's license, with an acceptable driving record, along with adequate insurance
• Ability to travel by air / car both domestically and internationally if required
• Familiar with PPAP process
• Must have a valid driver's license, with an acceptable driving record, along with adequate insurance
• Ability to travel overseas if required