Manufacturing Manager (Swing Shift)

Principal Duties and Responsibilities

• Provide Level 3 tech support on trouble shooting/ failure analysis for server/rack/storage/GPU products in repair.
• Sustain repair training procedures and related documentation.
• Train employees.
• Maintain repair reporting tools/websites from test DB up to date.
• Globally support repair escalated issues.
• Lead, provide technical direction to test, assembly, and repair teams.
• Manage, hire, and retain repair technician talent.
• Install hardware into racks, rack cable management, and preventive maintenance.
• Review and maintain repair test equipment and capacity.
• Experience working on complex problems where analysis or data requires evaluation and identifiable factors and interacting with leadership on matters concerning several functional areas, divisions, and/or customers.
• Provide solutions to problems of moderate complexity that require the evaluation of readily distinguishable factors using standard techniques and methodologies.
• Interface with peers, both internal and external to the organization, to complete various reporting and follow-up tasks.
• Guide the completion of projects and conduct technical tasks and/or set specific technical strategy and direction for self and/or others.

Education and Work Experience

• Bachelor’s degree in computer/electrical engineering or equivalent is a plus.
• Minimum of 3 years related experience.

Knowledge, Skills and Abilities

• Analytical and problem-solving skills.
• Prior knowledge of using any ticket tracking system (i.e. Jira).
• Prior knowledge of using PLM system (i.e. Agile) would be a benefit.
• Knowledge of manufacturing systems.
• Effective in time management and delegation.
• Skilled in debugging and root cause analysis.
• Knowledge of programming and databases (Python and MySQL are required, PHP is a plus).
• Demonstrated knowledge of Lean philosophies and experienced in practicing those applications.

Hyve Perks

• Every Day is Casual Day
• Company Discounts
• Community Involvement Opportunities
• Profit Sharing
• Medical, Dental & Vision Insurance
• 401k
• FSA & HSA
• Paid Vacation, Holiday & Sick Days
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Live Well Work Well Program