Manufacturing Floor & QA Supervisor - HOLT Manufacturing
About the Role
The Manufacturing Floor and Quality Assurance Supervisor is a key role in managing the manufacturing process and ensuring high‑quality products. Responsibilities include overseeing the floor team and fostering the development of both competence and commitment among team members. The individual aligns objectives, development levels, and leadership styles, conducts timely performance reviews, and supports team members in adhering to safety protocols and maintaining consistent quality standards. The incumbent is expected to model the following practices daily: demonstrate alignment with the company's mission and core business values; collaborate with key internal/external resources; and participate in ongoing self‑development.
Key Responsibilities
- Hire, develop, evaluate, and influence effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS) Models, and promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with Vision, Values, and Mission.
- Coach, mentor, and train team members; task and behavior oriented.
- Perform job duties of other team members such as Lead & Quality Champions or Section Manager during periods of absence.
- Provide regular input to the direct manager regarding the achievement of targeted goals around manufacturing and quality assurance processes.
- Collect data and update metric boards as needed.
- Help create and update Standard Work, and implement and embed Lean manufacturing principles.
- Provide quality assurance inspections of completed tasks, resolving issues related to safety, quality, velocity, and cost.
- Assist with Value Stream Optimization through In Process Validation (IPV) and Quality Gate methodologies.
- Understand the overall flow of the line and technical aspects of the process in the area of responsibility.
- Adjust line staffing to meet flow requirements, supporting the section’s production plan.
- Translate the direction set by the Section Manager into task assignments for each team member to meet the section’s plan/requirements.
- Model and teach fundamental Lean principles, commit to successful implementation, and continually identify waste.
- Communicate effectively with various teams to report on the area’s status relative to plan.
- Meet production requirements while maintaining a positive working relationship with team members on the line.
- Assist in leading Rapid Improvement Workshops (RIWs) and Kaizen events to continuously improve processes, safety, and quality.
- Troubleshoot and diagnose defects; participate in Root Cause Corrective Action (RCCA) teams to eliminate reoccurrence.
- Update job knowledge by participating in educational opportunities, e.g., Technician Training Path.
- Ensure equipment and work area performance through regular operator checks and maintenance, maintaining clean and orderly conditions (Operator Performed Maintenance – OPM, and 5S).
- Participate or lead Process Improvement Dialogs in the area of responsibility.
- Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards.
- Perform other duties as assigned.
Skills, Knowledge, and Expertise
- Demonstrated skills in developing, coaching, and training others.
- Proficiency with current computer software, related hardware, and machine electronic systems.
- Effective utilization of organizational, planning, self‑management, problem‑solving, time‑management, and multi‑tasking skills.
- Sound decision‑making and judgment skills.
- Strong communication skills and ability to collaborate with outside individuals, groups, and cross‑functional teams.
- Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Ability to work in a fast‑paced environment with frequent interruptions.
- Ability to diagnose issues and determine corrective actions, referring to management for support when needed.
Education and Experience
- High school diploma or equivalent required, or a combination of education, training, or experience that provides the required knowledge, skill, and abilities.
- Up to two years of evaluating business processes, quality, and efficiency improvements required; four years preferred.
- Six Sigma Green Belt training and a working knowledge of CPS preferred.
Supervisory Responsibilities
- Interviewing, hiring, and training employees.
- Planning, assigning, and directing work.
- Coaching and development of staff.
- Appraising performance, rewarding, and disciplining employees.
- Addressing complaints and resolving problems.
Travel
Some travel may be expected.
Physical Requirements
- Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching.
- Constant movement and use of limbs and hands; requires good manual dexterity, coordination, and stamina.
- Ascending/descending with gradual or continuous progress by oneself, using both hands and feet, and climbing ladders or equipment.
- Routinely reacting to visual, auditory, and other signals, including alarms and instructions, and required to visually inspect work.
- Ability to maneuver safely and work underneath equipment and cribbed products.
- Frequent lifting and moving of materials and equipment weighing up to 50 lb.
- Use of abdominal and lower‑back muscles to provide support over time without fatigue.