Manufacturing Engineer - Ammonia (1136151)
The Judge Group · Middletown, NY · 1 wk ago
EngineeringFull-time
Apply now
We do not accept applications from the EU at this time.
About the role
Responsible for managing customer relationships, providing technical support, and ensuring high levels of customer satisfaction.
Responsibilities
- Manage customer interactions through phone, email, and chat
- Provide technical support to customers as needed
- Identify and resolve customer issues efficiently
- Collaborate with cross-functional teams to improve customer service processes
- Conduct regular customer surveys and gather feedback
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- At least 2 years of relevant work experience in customer service or technical support
- Strong problem-solving and communication skills
- Proficiency in customer relationship management software
- Ability to work flexible hours including evenings and weekends
Qualifications
- Excellent verbal and written communication skills
- Ability to handle multiple tasks simultaneously
- Customer-focused attitude
Skills
- Customer service skills
- Technical troubleshooting skills
- Effective communication skills
- Problem-solving skills
Benefits
Competitive compensation package, comprehensive health insurance, paid time off, professional development opportunities.
Pay
Salary range: $50,000 - $75,000 annually
Schedule
Flexible schedule with potential for remote work