Manufacturers Sales Representative

Position Summary

We are seeking a proactive, entrepreneurial sales and account management professional to serve as the primary liaison between our brand and major retailers including Walmart, Sam's Club, and Costco. This role requires someone who thinks like an owner—driving growth through strategic account management, data-driven decision making, operational excellence, and strong cross-functional collaboration. Responsible for ensuring the successful delivery of the Gibsons Restaurant Group's philosophy, which is based upon four distinct core beliefs: Hospitality, Quality, Value and Family.

Essential Duties and Responsibilities

• Account Strategy & Growth — Build and manage relationships with Walmart, Sam's Club, and Costco merchants. Develop and execute promotional and growth strategies to expand market share.
• Retail Link & Data Analysis — Leverage Retail Link, DSS, RJW EDGE, and other analytics tools to monitor performance, identify trends, and translate insights into actionable recommendations.
• Item & Content Management — Oversee item setup, maintenance, and content accuracy across Supplier One, Amazon Seller Central, and KeHE Connect.
• Supply Chain & Compliance — Monitor OTIF performance, ensure replenishment accuracy, and proactively address risks to avoid fines and maintain shelf availability.
• Fulfillment Oversight — Manage and ship Walmart.com orders weekly, ensuring accuracy and timeliness.
• Brokerage Management — Partner with regional brokers to manage existing business, evaluate new opportunities, and make decisions on free fills, promotions, and pricing.
• Accounts Receivable — Reconcile retailer and broker accounts, track payments, and identify/resolve shortages or deductions.
• Cross-Functional Collaboration — Work closely with logistics and production teams to meet Walmart/Sam's Club MABD and replenishment requirements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Experience: 3–5 years in big box retail, ECommerce or Grocery (e.g. Walmart or Sam's Club) sales/account management.
• Technical Expertise: Proficiency with Retail Link, DSS, Supplier One, RJW EDGE, KeHE Connect, and Amazon Seller Central.

Skills

• Entrepreneurial Mindset: Demonstrated ability to operate independently, make decisions, and take ownership of outcomes.
• Negotiation Skills: Proven success negotiating pricing, terms, and promotional placements.
• Analytical Strength: Advanced Excel skills and experience with retail analytics platforms (e.g., SAP).
• Communication: Strong relationship-building and cross-functional communication skills.