Manton Branch Manager

About the role

Forest Area Federal Credit Union is seeking an energetic, service-focused Branch Manager to lead one of their branch locations. This position offers an exciting opportunity for a motivated leader passionate about developing employees, creating exceptional member experiences, and strengthening the communities they serve.

Responsibilities

- Lead, coach, and develop a high-performing branch team through regular feedback, mentoring, and performance management. - Create an exceptional member experience by delivering personalized financial solutions and outstanding service. - Grow branch relationships through business development, community involvement, and member engagement. - Manage daily branch operations while ensuring compliance with all credit union policies, procedures, and regulations. - Analyze branch performance and implement strategies to achieve lending, deposit, membership, and service goals. - Foster a positive, collaborative, and accountable team culture aligned with the credit union's mission and core values. - Resolve complex member concerns with professionalism and sound judgment. - Partner with other departments to support organizational initiatives and continuous improvement efforts.

Requirements

- Previous leadership experience in banking, credit union, or financial services. - Strong coaching and employee development skills. - Excellent communication and relationship-building abilities. - Proven ability to achieve sales, service, and operational goals. - Knowledge of consumer lending, deposit products, and financial institution operations. - Strong problem-solving, organizational, and decision-making skills. - Passion for serving members and supporting your local community. - Associate's or Bachelor's degree in Business, Finance, or a related field, or equivalent work experience. - Previous experience managing a retail banking or credit union branch. - Experience with lending, branch operations, and regulatory compliance.

Qualifications

- Competitive salary - Comprehensive health, dental, and vision insurance - Retirement benefits - Paid time off and holidays - Professional development opportunities - A collaborative and supportive work environment - Opportunities for career advancement

Benefits

- Competitive salary - Comprehensive health, dental, and vision insurance - Retirement benefits - Paid time off and holidays - Professional development opportunities - A collaborative and supportive work environment - Opportunities for career advancement

Pay

Competitive salary

Schedule

Full-time