Branch Manager
Johnstone Supply, The Balsan Group · Broomall, PA · 1 mo ago
SalesFull-time
What We Offer
- Competitive pay + bonus opportunity
- Health, dental, vision, and prescription insurance
- 401(k) with company match
- PTO earned immediately + paid holidays
- Career growth and advancement opportunities
What You'll Do
- Branch Leadership & Sales: Drive branch sales performance and local growth strategies; build strong relationships with HVAC contractors and key accounts; partner with outside sales to support customer development
- Team Management: Hire, train, and lead counter sales, warehouse, and delivery teams; coach employees and build a strong customer-focused culture; manage scheduling and branch coverage
- Operations & Inventory: Oversee daily branch operations, safety, and service standards; manage inventory levels, cycle counts, and product availability; coordinate with purchasing and logistics teams
- Financial Performance: Manage budgets, forecasts, and P&L performance; track KPIs and identify opportunities for improvement
- Customer Service: Resolve customer issues and serve as escalation point when needed; support counter operations during peak periods
What We're Looking For
- 3+ years HVAC industry experience (distribution preferred)
- 2+ years leadership or supervisory experience
- Strong knowledge of HVAC products and contractor needs
- Experience with ERP/POS systems (Eclipse or similar)
- Strong communication and leadership skills
- Ability to lift up to 50 lbs and support warehouse operations
What Makes You a Great Fit
- Hands-on leader who leads by example
- Strong communicator and team builder
- Organized, accountable, and results-driven
- Comfortable in a fast-paced, customer-facing environment