Manhattan WMS Consultant

Join Our Team as a Manhattan Associates WMS Specialist – Elevate Warehouse Operations to New Heights! Are you passionate about optimizing warehouse management systems and driving operational excellence? We’re seeking a seasoned Manhattan Associates WMS expert to support and enhance cutting-edge warehouse solutions across North America. This is your chance to play a pivotal role in a dynamic environment, working on innovative projects that make a real impact in the logistics and supply chain industry. Please note: this role is a W2 position Duration: 6+ months Start Date: ASAP Location: Onsite Waukegan, IL What You’ll Do Provide expert-level (L2/L3) technical support for Manhattan Active Warehouse Management (MAWM), resolving complex issues swiftly and efficiently.Manage system configurations, perform bug fixes, troubleshoot bugs, and ensure optimal performance through updates, patches, and upgrades.Develop automation solutions, optimize workflows such as picking and packing, and identify enhancements to improve overall efficiency.Collaborate closely with IT, infrastructure, ERP teams (like SAP), and warehouse operations to streamline processes.Partner with Manhattan’s Customer Support Organization to troubleshoot issues, explore platform capabilities, and recommend enhancements.Adhere to IT change management, governance processes, and maintain seamless system operations across multiple sites. What We Need From You 10+ years of proven experience with top-tier WMS solutions, with specific expertise in Manhattan WMS and Manhattan LM.Extensive background supporting warehouse operations, including multiple full lifecycle MAWM implementations.Strong technical skills with the ability to independently handle complex technical assignments.Experience with WMS cloud implementations and developing complex WMS rules and workflows.Ability to design WMS and legacy system integrations, ensuring smooth interoperability.Excellent communication skills, both verbal and written, to effectively liaise with cross-functional teams.Willingness to travel approximately 20%, including international travel to Mexico and Canada. Nice To Have Skills Experience working within global or international warehousing environments.Familiarity with SAP or other ERP systems.Knowledge of system performance tuning and cloud-based WMS solutions.Previous experience supporting multi-shift warehouse operations, including weekend or rotation support. Preferred Education & Experience Bachelor's degree in Information Technology, Computer Science, Supply Chain Management, or a related field.Over a decade of hands-on experience with WMS solutions, particularly Manhattan WMS, showcasing a strong record of project delivery and support. Other Requirements Ability to work onsite in Chicago, IL, and travel internationally up to 20% as needed.Flexibility to work during weekends or outside regular hours to support warehouse operations. Take the next step in your career by joining a forward-thinking team dedicated to excellence in warehouse management technology. If you’re ready to leverage your expertise to transform warehouse operations and work in a vibrant, collaborative environment, we want to hear from you. Apply now and be part of something extraordinary!