Managing Partner - Palm Tree Club
Live! Hospitality & Entertainment · Kansas City, MO · 2 mo ago
Business DevelopmentFull-time
Managing Partner
The Managing Partner serves as the entrepreneurial leader of their assigned business, maintaining full accountability for driving sales, ensuring guest satisfaction, building a great team, and controlling costs.
- Drives Sales: Takes personal ownership of driving revenue including management of sales building, group sales, VIP efforts and other outreach initiatives.
- Builds a Strong Sense of Teamwork: Communicates effectively with operational, marketing, promotions, and sales leaders to achieve revenue goals.
- Represents the Venue: Is present and functions as the "face of the business" during peak revenue periods, including Thursday – Saturday night, sports watch events, and large group/full venue buyouts.
- Ensures Guest Satisfaction: Maintains a professional company image, including facility cleanliness & maintenance, proper uniforms and appearance standards, and ensures all food and beverage is served in accordance with company standards.
- Team Building: Recruits, interviews, and hires management and hourly team members, building a highly capable and committed team. Trains, motivates, rewards, develops, and promotes team members. Takes disciplinary action and terminates team members when necessary.
- Controls Costs: Manages the day-to-day operations of the business within the policies and guidelines set forth by the company. Maintains cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts. Controls profit and loss by following cash control/security procedures, managing labor, reviewing financial reports, and taking appropriate actions.
- Ensures Compliance: Prepares Ops Statements and other financial disclosures and takes appropriate actions. Manages service contracts with outside vendors, including consulting agreements, and ensures proper legal review and approval of all contracts. Ensures daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times. Completes financial and personnel/payroll related administrative duties accurately, on time, and in accordance with company policies.
- Ensures Safety: Ensures a safe working and guest environment to reduce the risk of injury and accidents and ensures team members have completed applicable compliance training.
Qualifications
- Self-motivated, accomplished leader with proven track record of performance in leading entertainment, food, beverage, and related concepts.
- At least 5 years’ experience in restaurant/nightclub management; multi-unit management a plus.
- High School Diploma or GED required; 4-year college degree or equivalent with course work in restaurant management, preferred.
- Reflects and lives by the Managing Partner program core values.
- Speaks fluent English; other languages preferred.
- Excellent people management, communication, and listening skills.
- Proven ability to build and lead a team while communicating effectively, both verbally and in writing.
- Capable of drafting professional written communication to a range of audiences (i.e., senior leadership, team members, and guests).
- Capable of reading and analyzing basic financial reports and executing fundamental arithmetic.
- Flexible and adaptable to change.
- Demonstrated time management and organizational skills.
- Internally motivated and detail-oriented with a passion for teaching others.
- Ability to work a flexible work schedule to include evenings, weekends, and holidays.