Managing Partner

Managing Partner

The Managing Partner serves as the entrepreneurial leader of their assigned business, maintaining full accountability for driving sales, ensuring guest satisfaction, building a great team, and controlling costs.

• Drives Sales:
  • Takes personal ownership of driving revenue including management of sales building, group sales, VIP efforts and other outreach initiatives.
  • Builds a strong sense of teamwork, shared understanding and open communication between operational, marketing, promotions and sales leaders to achieve revenue goals.
  • Lets the business be the face of the business, being present and functioning as the "face of the business" during peak revenue periods, including Thursday – Saturday night, sports watch events and large group/full venue buyouts.
  • Represents the venue in a professional manner to the community-at-large, including marketing partners/sponsors, local businesses, civic organizations, and media.
• Ensures Guest Satisfaction:
  • Ensures an energetic and high-quality delivery of the guest experience, including service, food, beverage and entertainment quality.
  • Maintains a professional company image, including facility cleanliness & maintenance, proper uniforms and appearance standards.
  • Responds to customer service needs and provides the highest level of service.
• Team Building:
  • Buils a strong team with a positive, can-do culture.
  • Recruits, interviews and hires management and hourly team members, building a highly capable and committed team.
  • Fosters a culture of pride in brand.
  • Trains, motivates, rewards, develops, and promotes.
  • Takes disciplinary action and terminates team members when necessary.
  • Ensures all team members have the tools and equipment needed to effectively carry out their job functions.
• Controls Costs:
  • Controls the day-to-day operations of their business within the policies and guidelines set forth by the company.
  • Maintains cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
  • Controls Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions.
  • Prepares Ops Statements and other financial disclosures and takes appropriate actions.
  • Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
  • Ensures proper legal review and approval of all contracts.
  • Ensures daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
  • Completes financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
  • Ensures a safe working and guest environment to reduce the risk of injury and accidents and ensures team members have completed applicable compliance training.

Qualifications:

• Self-motivated, accomplished leader with proven track record of performance in leading entertainment, food, beverage and related concept(s).
• At least 5 years’ experience in restaurant/nightclub management; multi-unit management a plus.
• Displays a proven ability to thrive in such environment.
• High School Diploma or GED required; 4-year college degree or equivalent with course work in restaurant management, preferred.
• Reflects and lives by the Managing Partner program core values.
• Must speak fluent English, other languages preferred.
• Excellent people management, communication and listening skills.
• Proven ability to build and lead a team while communicating effectively, both verbally and in writing.
• Capable of drafting professional written communication to a range of audiences (i.e. senior leadership, team members, and guests).
• Capable of reading and analyzing basic financial reports and executing fundamental arithmetic.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail-oriented and have a passion for teaching others.
• Ability to work a flexible work schedule to include evenings, weekends, and holidays.