Managing Partner
About the role
A Managing Partner (Proprietor) at Carrabba’s Italian Grill is responsible for overseeing all aspects of the restaurant, from hiring and training staff to ensuring high-quality food and service. This is a hands-on management position requiring a deep understanding of both front and back of house operations.
Responsibilities
- Manage all employees to maintain high employment quality standards consistent with the Carrabba’s Italian Grill Brand
- Hire, develop, counsel, promote, discipline, and terminate employees as appropriate
- Maintain all employee files and ensure required documentation is complete and accurate
- Ensure the restaurant is fully staffed and employees are trained in all aspects of their job responsibilities
- Implement effective security protocols to ensure the ongoing safety of both employees and guests
- Respond to complaints and turn dissatisfied guests into return guests
- Develop initiatives to build sales, profitability, and guest counts
- Verify that all menu items are made according to the recipe and that presentation is up to Carrabba’s Italian Grill standards
- Adhere to company standards and service levels to increase sales and minimize costs
- Manage restaurant P&L
- Enforce safety and sanitation, maintenance, and regulatory compliance for the entire restaurant and premises
- Ensure that all operational basics and standards are adhered to with total commitment and passion
- Oversee all restaurant administrative requirements including cash handling, guest liability, property, casualty, workers compensation reports, and governmental compliance
- Ensure that the Carrabba’s Italian Grill Principles and Beliefs are continually taught and practiced
- Lead the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
- Demonstrate high ethical judgement, adhere to standards laid out in the Company's Code of Ethics policy
Qualifications
- Minimum 3-5 years of experience in a managerial role, with General Manager experience preferred
- Casual Dining or Casual Plus environment experience, preferred
- Showcase ability to deliver outstanding guest service and handle guest complaints professionally
- Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention
- Hands-on experience in all facets of front of house and back of house operations
- Availability to work a flexible schedule (nights & weekends)
- Minimum 21 years of age with legal authorization to work in the United States
- Must qualify to hold a state liquor license
- Ability to relocate, a strong plus
- Previous exposure to a scratch kitchen, a BIG advantage
- Associate or bachelor's degree preferred
- Computer proficiency (particularly MS Office Suite and Outlook) preferred
- Bilingual, a plus
Benefits
At Carrabba’s Italian Grill, we offer a competitive compensation range that varies by location, with potential for bonuses based on eligibility and other business factors. We are committed to providing all individuals with equal employment opportunities and are proud to be an Equal Opportunity Employer.
Pay
Compensation Range: Varies by Location with potential for bonus based on eligibility and other business factors
Schedule
We value diversity and are committed to providing all individuals with equal employment opportunities. We are dedicated to providing a supportive and inclusive workplace for everyone.