Managing Director, Tax Operations

Job Summary

The Managing Director, Tax Operations leads execution of major operational programs and enterprise initiatives across Tax, ensuring alignment between strategy, governance, and delivery. This role serves as a strategic partner to Tax leadership, translating priorities into scalable operating models, cross-functional execution plans, and measurable business outcomes. The Managing Director drives operational excellence by strengthening governance, improving performance visibility, removing execution barriers, and coordinating closely with firmwide functions to advance transformation, efficiency, and long-term growth across the Tax practice.

Job Duties

• Strategic Execution & Program Leadership
  Leads execution of Tax transformation initiatives and other high-priority operational programs
  Translates strategic priorities into actionable plans, clear ownership, and measurable outcomes
  Drives accountability and follow-through across complex, cross-functional efforts

• Operating Model Leadership
  Leads implementation and continuous improvement of the Tax operating model to support consistency, scalability, and efficient execution
  Identifies and resolves operational friction across processes, systems, and stakeholder coordination
  Partners with firm functions to ensure alignment on operational priorities, dependencies, and support needs

• Governance & Risk Management
  Establishes governance routines, performance tracking, and execution standards to improve visibility and discipline
  Serves as an escalation point for complex operational issues and drive timely resolution
  Promotes alignment with quality, compliance, and risk management expectations

• Financial & Performance Oversight
  Partners with Finance and Tax leadership to monitor budgets, operational metrics, and performance trends
  Identifies and advances opportunities to improve profitability, efficiency, and resource utilization

• Leadership & Influence
  Acts as a strategic advisor to Tax leadership, using data and insights to inform decisions and execution priorities
  Builds alignment across leaders and functions to advance enterprise and Tax priorities
  Coaches and develops operations leaders and team members as assigned

Qualifications, Knowledge, Skills, and Abilities

• Bachelor’s degree with a focus in Accounting or Finance required; or Associate’s degree, High School Diploma, or GED with fifteen (15) or more years of experience in an operations role required, preferably within a public accounting firm
• Fifteen (15) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment, required
• Significant experience leading business operations, practice operations, or enterprise transformation initiatives at scale, required
• Proven success leading large, cross-functional programs from strategy through implementation, including governance, stakeholder alignment, and change execution, required
• Experience advising senior leaders and influencing decisions in a highly collaborative, executive-facing environment, required
• Experience establishing operating rhythms, performance metrics, and management routines to improve execution discipline and business results, preferred
• Demonstrated financial and operational acumen, including experience with budgeting, resource planning, and performance management, preferred
• Licenses/Certifications: CPA, preferred; PMP, preferred
• Software Proficiency: Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, required
• Experience using collaboration, reporting, and project management tools to support execution and performance visibility, preferred

About Us

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you. Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact. BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity. We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together. Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more ! Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more ! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"