Jobs · Michigan

Managing Director, Tax Operations

BDO USA · Grand Rapids, MI · 1 mo ago
Hybrid$220k–$260k/yrFull-time
We need to output HTML fragment with sections: About the role (maybe from Job Summary?), Responsibilities (Job Duties), Requirements (Education Qualifications, Knowledge, Skills, and Abilities, Experience, License/Certifications, Software, Language, Other Knowledge, Skills, & Abilities), Benefits (maybe from About Us? Actually benefits described: ESOP, Total Rewards, etc). Pay: we have salary ranges. Schedule: not mentioned, so omit. Use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. Do not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Other duties as required" maybe keep as part of duties? It's generic but we can keep if it's substantive? It's generic; maybe we can drop as filler? It says "Other duties as required" - that's placeholder; we should not include filler. So we can omit that line. We need to preserve all substantive information. So include job summary paragraphs, duties bullet list, responsibilities bullet list, qualifications bullet list, experience bullet list, license/certifications bullet list, software bullet list, language (N/A - we should not include because it's N/A placeholder). Other Knowledge, Skills, & Abilities bullet list. Benefits: from About Us: ESOP, Total Rewards, retirement plan, etc. Also mention "Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits." That's a link but we can just note benefits. Pay: include salary ranges. We must not create sections with filler like "commensurate with experience". We have actual salary ranges, so Pay section is valid. Schedule: not mentioned, so omit. We need to decide grouping: Could have sections: About the role (Job Summary), Responsibilities (Job Duties), Requirements (Education Qualifications, Experience, License/Certifications, Software, Other Knowledge, Skills, & Abilities), Benefits, Pay. We need to use

    for each section heading. Inside each section, we can have

    for prose and

    • for lists. We must not include markdown fences. Let's extract content. Job Summary: "The Managing Director, Tax Operations leads execution of major operational programs and enterprise initiatives across Tax, ensuring alignment between strategy, governance, and delivery. This role serves as a strategic partner to Tax leadership, translating priorities into scalable operating models, cross-functional execution plans, and measurable business outcomes. The Managing Director drives operational excellence by strengthening governance, improving performance visibility, removing execution barriers, and coordinating closely with firmwide functions to advance transformation, efficiency, and long-term growth across the Tax practice." That's prose. Job Duties: list bullet points: - Strategic Execution & Program Leadership - Leads execution of Tax transformation initiatives and other high-priority operational programs - Translates strategic priorities into actionable plans, clear ownership, and measurable outcomes - Drives accountability and follow-through across complex, cross-functional efforts - Operating Model Leadership - Leads implementation and continuous improvement of the Tax operating model to support consistency, scalability, and efficient execution - Identifies and resolves operational friction across processes, systems, and stakeholder coordination - Partners with firm functions to ensure alignment on operational priorities, dependencies, and support needs - Governance & Risk Management - Establishes governance routines, performance tracking, and execution standards to improve visibility and discipline - Serves as an escalation point for complex operational issues and drive timely resolution - Promotes alignment with quality, compliance, and risk management expectations - Financial & Performance Oversight - Partners with Finance and Tax leadership to monitor budgets, operational metrics, and performance trends - Identifies and advances opportunities to improve profitability, efficiency, and resource utilization - Leadership & Influence - Acts as a strategic advisor to Tax leadership, using data and insights to inform decisions and execution priorities - Builds alignment across leaders and functions to advance enterprise and Tax priorities - Coaches and develops operations leaders and team members as assigned We could keep subheadings as part of list items? Probably better to keep as list items with bold? But we only have
    • . We can include the heading as part of the li text. We should not duplicate "Other duties as required". Omit. Supervisory Responsibilities: "Oversees operational Directors, Managers, Senior Associates, and Associates as assigned Serves as a Career Advisor as assigned". That's also duties; could be included under Responsibilities. Education Qualifications, Knowledge, Skills, and Abilities: "Bachelor’s degree with a focus in Accounting or Finance required; or Associate’s degree, High School Diploma, or GED with fifteen (15) or more years of experience in an operations role required, preferably within a public accounting firm" Experience: list: - Fifteen (15) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment, required - Significant experience leading business operations, practice operations, or enterprise transformation initiatives at scale, required - Proven success leading large, cross-functional programs from strategy through implementation, including governance, stakeholder alignment, and change execution, required - Experience advising senior leaders and influencing decisions in a highly collaborative, executive-facing environment, required - Experience establishing operating rhythms, performance metrics, and management routines to improve execution discipline and business results, preferred - Demonstrated financial and operational acumen, including experience with budgeting, resource planning, and performance management, preferred License/Certifications: "CPA, preferred PMP, preferred" Software: "Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, required Experience using collaboration, reporting, and project management tools to support execution and performance visibility, preferred" Language: "N/A" -> skip. Other Knowledge, Skills, & Abilities: list: - Strong strategic, analytical, and problem-solving skills, with the ability to synthesize complex information into clear recommendations - Excellent executive communication skills, including the ability to influence, align, and build credibility with leaders at all levels - Ability to operate effectively in a fast-paced, highly collaborative, and evolving environment with competing priorities - Ability to quickly adopt new technologies and leverage digital tools to improve efficiency, support execution, and enhance collaboration - Strong project, program, and change management capabilities, including prioritization, risk management, and issue resolution - Ability to establish structure, drive accountability, and improve execution across complex initiatives and stakeholder groups - Strong business judgment, professionalism, and discretion, with the ability to manage highly sensitive information - Ability to lead presentations, facilitate decision-making discussions, and guide stakeholders toward practical solutions - Demonstrated ability to lead teams, develop talent, and work effectively both independently and through others Benefits: from About Us: "BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. ... We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together. Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits." We can extract benefits: ESOP (employee stock ownership plan), Total Rewards benefits, retirement plan, opportunity to enhance financial well-being, ownership mindset. We'll make a list. Pay: "Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $220,000 - $260,000 Maryland Range: $220,000 - $260,000 NYC/Long Island/Westchester Range: $220,000 - $260,000" We can present as list or prose. Now produce HTML. We must not include any extra text outside HTML. Let's craft:

      About the role

      ...

      Responsibilities

      • Strategic Execution & Program Leadership: Leads execution of Tax transformation initiatives and other high-priority operational programs; translates strategic priorities into actionable plans, clear ownership, and measurable outcomes; drives accountability and follow-through across complex, cross-functional efforts.
      • Operating Model Leadership: Leads implementation and continuous improvement of the Tax operating model to support consistency, scalability, and efficient execution; identifies and resolves operational friction across processes, systems, and stakeholder coordination; partners with firm functions to ensure alignment on operational priorities, dependencies, and support needs.
      • Governance & Risk Management: Establishes governance routines, performance tracking, and execution standards to improve visibility and discipline; serves as an escalation point for complex operational issues and drives timely resolution; promotes alignment with quality, compliance, and risk management expectations.
      • Financial & Performance Oversight: Partners with Finance and Tax leadership to monitor budgets, operational metrics, and performance trends; identifies and advances opportunities to improve profitability, efficiency, and resource utilization.
      • Leadership & Influence: Acts as a strategic advisor to Tax leadership, using data and insights to inform decisions and execution priorities; builds alignment across leaders and functions to advance enterprise and Tax priorities; coaches and develops operations leaders and team members as assigned.
      • Supervisory Responsibilities: Oversees operational Directors, Managers, Senior Associates, and Associates as assigned; serves as a Career Advisor as assigned.

      Requirements

      We could split into subsections? But we only have h3 headings; we can include multiple
        under same h3. We'll list Education, Experience, License/Certifications, Software, Other Knowledge, Skills, & Abilities as separate
          maybe with preceding

          headings? But we cannot add extra headings besides h3. We could include

          for brief intro then

            . That's okay. Let's do:

            Requirements

            Education: Bachelor’s degree with a focus in Accounting or Finance required; or Associate’s degree, High School Diploma, or GED with fifteen (15) or more years of experience in an operations role required, preferably within a public accounting firm.

            Experience:

            • Fifteen (15) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment, required
            • Significant experience leading business operations, practice operations, or enterprise transformation initiatives at scale, required
            • Proven success leading large, cross-functional programs from strategy through implementation, including governance, stakeholder alignment, and change execution, required
            • Experience advising senior leaders and influencing decisions in a highly collaborative, executive-facing environment, required
            • Experience establishing operating rhythms, performance metrics, and management routines to improve execution discipline and business results, preferred
            • Demonstrated financial and operational acumen, including experience with budgeting, resource planning, and performance management, preferred

            License/Certifications:

            • CPA, preferred
            • PMP, preferred

            Software:

            • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, required
            • Experience using collaboration, reporting, and project management tools to support execution and performance visibility, preferred

            Other Knowledge, Skills, & Abilities:

            • Strong strategic, analytical, and problem-solving skills, with the ability to synthesize complex information into clear recommendations
            • Excellent executive communication

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