Managing Director - Nonprofit

About the Role

We're seeking a Managing Director to own and lead AIOA's Nonprofit Practice, a business unit serving social service agencies, foundations, advocacy groups, community organizations, and membership associations. You'll set the direction, lead the people, own the practice-level client outcomes, and be accountable for the full P&L of your business unit.

Responsibilities

• Own the full client portfolio of the Nonprofit Practice at the practice level, including retention, satisfaction, NPS, and expansion opportunities.
• Serve as the escalation management point for complex or at-risk client situations that exceed the CFO level.
• Set and maintain quality standards for nonprofit financial advisory work, including audit readiness, grant compliance, fund accounting accuracy, and board-level reporting.
• Drive expansion of services within the existing book through your CFOs, identifying opportunities to deepen AIOA's value to each nonprofit.
• Define the ideal client profile for the Nonprofit Practice and partner with the Business Development team to ensure that profile guides prospecting.
• Serve as the subject matter expert closer for qualified nonprofit prospects surfaced by the Business Development team.
• Deliver workbook analysis and Value Workshops to clients, providing strategic financial perspective at the practice level.
• Develop and grow strategic partnerships in the nonprofit sector, including auditors, attorneys, funders, and nonprofit leadership networks.
• Hire, develop, and retain talent across your practice, ensuring a high-performing team of CFOs.
• Manage capacity proactively, ensuring your practice is neither overwhelmed nor underutilized.
• Hold your CFOs accountable to their client outcomes, team health metrics, and EOS commitments.
• Create career pathways and development plans for team members within the practice.
• Foster a culture of Commitment, Foresight, Relationships, Tenacity, and Teamwork within the Nonprofit Practice.
• Own the full P&L of the Nonprofit Practice, including revenue, cost management, profitability, and budget accountability.
• Develop and execute the annual practice plan, including growth targets, hiring plans, and service delivery goals.
• Report on practice performance to the EVP, Operations through EOS tools like Scorecard, Rocks, and L10 meetings.
• Drive process improvements and best practices that elevate nonprofit service delivery across the firm.
• Build and maintain AIOA's external reputation in the nonprofit sector through thought leadership and strategic partnerships.
• Stay current on nonprofit accounting standards, regulatory changes, funder requirements, and sector trends.
• Champion technology standards within the Nonprofit Practice, ensuring efficient and scalable service delivery.
• Identify and advocate for new service lines or delivery approaches to strengthen the practice's competitive position.

Requirements

• Bachelor's degree in accounting, finance, or related field (CPA strongly preferred)
• Experience in a multi-client or Client Accounting Services (CAS) environment strongly preferred
• 12–15+ years of progressive experience in nonprofit accounting and financial leadership
• Proven track record of leading, managing, and holding teams accountable (LMA)
• Deep expertise in nonprofit GAAP, fund accounting, audit management, and grant compliance
• Demonstrated experience owning client portfolios and practice-level business outcomes
• P&L ownership or business unit management experience strongly preferred
• Established presence or network in the nonprofit sector with external thought leadership credibility
• Excellence in executive-level communication with nonprofit leaders, boards, and external advisors
• Experience with or familiarity with EOS (Entrepreneurial Operating System) preferred
• Open to internal candidates with CFO experience at AIOA ready for practice leadership

Qualifications

• Hungry: Actively grow the practice, develop people, and raise the bar for excellence
• Humble: Share expertise freely, take direction, and give credit generously
• Smart: Earn trust through consistent delivery and sound judgment in complex situations

Benefits

• Medical, dental, and vision insurance
• 401K with employer match
• Life insurance
• Long and short-term disability
• HSA, FSA, and dependent care options
• Tenured PTO program
• Professional development budget
• Certification support and continuing education assistance
• Performance bonus tied to business unit performance

Base Salary: $175,000 – $200,000