Managing Director, Insights and Analytics

About the role

The role of Managing Director, Analytics & Insights at Real Chemistry is a hybrid position based in any of our US offices—Boston, Chicago, Carmel, Lambertville, or Wilmington—or remotely within the US. This leader will oversee a multi-million-dollar portfolio of client engagements and lead teams delivering advanced analytics, research, and measurement programs that inform audience, influencer, channel, and messaging strategies across integrated communications programs.

Responsibilities

• Partner closely with senior communications strategists, digital and social teams, media specialists, and client leadership to ensure insights are embedded directly into program strategy.
• Own and grow a $3M+ portfolio of analytics and insights engagements across multiple clients.
• Partner with senior client leads to identify opportunities where insights and research can drive greater strategic impact.
• Serve as a trusted advisor to client leadership teams on analytics strategy, measurement frameworks, and insight development.
• Expand the role of analytics within client programs to drive measurable value and long-term partnerships.
• Support new business opportunities through pitches, RFP responses, and capability presentations.
• Lead, inspire, and develop your team.
• Motivate and galvanize a team of next-generation researchers, foster curiosity, innovation, and excellence.
• Mentor and in some cases directly manage Directors, Senior Managers, and Analysts through structured development and coaching.
• Manage staffing, capacity planning, work allocation, and career progression.
• Build a culture centered on excellence, accountability, collaboration, and continuous improvement.
• Shape integrated, multi-modal insight programs.
• Oversee the strategic design of research and analytics initiatives spanning digital and social analytics, communications measurement, influencer intelligence, and primary market research.
• Guide teams in connecting analytics outputs to real-world communications, reputation, and business outcomes.
• Champion the use of AI tools to improve efficiency, analytical depth, and output quality.
• Manage financial and operational performance.
• Lead budgets, forecasting, profitability, and staffing across a large portfolio.
• Partner with finance and account teams on pricing, renewals, and quarterly planning.
• Drive operational efficiencies, optimize delivery models, and identify opportunities to improve margins without sacrificing quality.
• Refine operating structures, processes, and resource plans to support scalability and growth.
• Drive thought leadership and innovation.
• Help position the agency at the forefront of data-driven communications by translating innovation into practical, client-facing solutions.
• Partner with leadership, innovation, and data engineering/technology teams to develop new research modalities and tools that enhance speed, depth, and sophistication of insights.
• Integrate AI tools into workflows to accelerate insight development, streamline analysis, and enhance strategic outputs.
• Champion frameworks and repeatable products that deliver efficiency and scalability across brands.

Requirements

• 12+ years of experience in analytics, research, or insights within communications, consulting, or agency environments.
• Exceptional relationship-building skills with the ability to quickly establish trust with senior client stakeholders and internal partners.
• Track record of leading high revenue accounts, complex portfolios in healthcare, within large multi-capability agencies.
• Strong executive presence with the ability to communicate insights and recommendations clearly and persuasively to senior audiences.
• Significant experience advising senior clients in healthcare, life sciences, or highly regulated industries.
• Deep expertise with social listening and earned media analysis tools, taxonomies, audience segmentation, and measurement methodologies (i.e., Quid, BrandWatch, Meltwater, StatSocial, Audiense, Pathmatics).
• Strong understanding of digital behaviors and motivations of patients, caregivers, and HCPs and strategies to reach them through an omnichannel model.
• Exceptional communication, data storytelling, and client-facing consulting skills.
• Demonstrated experience developing and scaling high-performing teams.
• Strong operational and financial management capabilities.
• Comfort using AI tools to enhance insight development, efficiency, and analysis.

Qualifications

• Exceptional relationship-building skills with the ability to quickly establish trust with senior client stakeholders and internal partners.
• Track record of leading high revenue accounts, complex portfolios in healthcare, within large multi-capability agencies.
• Strong executive presence with the ability to communicate insights and recommendations clearly and persuasively to senior audiences.
• Significant experience advising senior clients in healthcare, life sciences, or highly regulated industries.
• Deep expertise with social listening and earned media analysis tools, taxonomies, audience segmentation, and measurement methodologies (i.e., Quid, BrandWatch, Meltwater, StatSocial, Audiense, Pathmatics).
• Strong understanding of digital behaviors and motivations of patients, caregivers, and HCPs and strategies to reach them through an omnichannel model.
• Exceptional communication, data storytelling, and client-facing consulting skills.
• Demonstrated experience developing and scaling high-performing teams.
• Strong operational and financial management capabilities.
• Comfort using AI tools to enhance insight development, efficiency, and analysis.

Skills

• Exceptional relationship-building skills.
• Track record of leading high revenue accounts.
• Strong executive presence.
• Significant experience advising senior clients.
• Deep expertise with social listening and earned media analysis tools.
• Strong understanding of digital behaviors and motivations.
• Exceptional communication, data storytelling, and client-facing consulting skills.
• Demonstrated experience developing and scaling high-performing teams.
• Strong operational and financial management capabilities.
• Comfort using AI tools.

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. This includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Pay

$215,000 - $225,000

Schedule

This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, Lambertville, or Wilmington—or remotely within the US, depending on team and business needs.

Equal Opportunity Employer

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.