Managing Director
Ladders · Fort Washington, MD · 2 mo ago
On-siteBusiness Development$203k–$275k/yrFull-time
Location: Fort Washington, MD – US-based candidates only, no visa sponsorship available.
About the Role
This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.
Responsibilities
- Oversee matter management, ensuring compliance with client guidelines
- Monitor financial metrics, including billing and profitability
- Act as liaison between partners and internal teams for operational support
- Lead cross-functional teams to deliver exceptional client service
- Identify and implement process improvements for operational efficiency
Qualifications
- Bachelor's Degree in Legal Studies, Finance, Business Administration, or related field
- 10+ years of experience in legal practice management
- Demonstrated leadership and problem-solving capabilities
- Superior communication skills for presenting to senior leadership
- Experience with client relationship management and financial metrics
Benefits
- Hybrid work schedule with flexibility
- Comprehensive medical/dental/vision insurance
- 401(k) retirement plan options
Pay
$203,438 – $275,000 annually