Managing Director

Location: New York, NY - US based candidates only, no visa sponsorship available

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Oversee pitch, proposal activity and ensure compliance with client billing guidelines
• Monitor financial metrics like WIP, billing, collections, and profitability
• Act as liaison between partners and internal business teams for seamless operations
• Lead a multidisciplinary team for superior client service delivery
• Implement and optimize matter management best practices
• Ensure adherence to client reporting requirements and performance metrics
• Participate in strategic planning and monitor execution of plans

Qualifications

• Bachelor's Degree in Legal Studies, Finance, Business Administration, or a related field
• 10+ years of legal/law firm experience in practice management
• Strong communication skills for engaging with clients and senior leadership
• Demonstrated leadership abilities, including problem-solving and decision-making
• Experience in developing alternative fee arrangements and matter plans
• Proficiency in using technology for matter tracking and reporting
• Willingness to travel as needed

Pay

$203,438 – $275,000 annually

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Hybrid work schedule offering flexibility
• Opportunities for professional development and training
• Supportive work culture emphasizing client service and teamwork