Manager, Worldwide Education (Remote) Johnson and Johnson, MedTech Electrophysiology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.

About the role

Johnson & Johnson MedTech, Electrophysiology, is recruiting a Manager, Global Education to join our team remotely in the US. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. You will join a proud heritage of continually elevating standards of care for stroke, heart failure, and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness.

This position is responsible for executing the learning strategy across regional Professional and Commercial Education (Prof Ed and Comm Ed) teams to build proficiency related to the sale and clinical utilization of JJMT Electrophysiology hardware and software. The Manager, Global Education will collaborate across global and regional Prof Ed and Comm Ed teams to develop globally relevant education in support of New Product Introductions (NPI) and New Employee Training, ensuring a consistent global education strategy. The role partners with the Sr. Manager, Global Education and functional leaders in EdTech, Global Strategic Marketing, product launch leaders, and regional commercial leaders to align on knowledge gaps, promote best practices, and ensure training consistency.

Responsibilities

• Partner with GSM product leads and commercial business leaders to translate marketing strategy into global education experiences in support of NPI and New Employee Training.
• Collaborate with Global Strategic Marketing and regional Commercial Marketing teams to build and deliver launch training strategies and curriculum as part of the Launch Excellence process.
• Partner with EdTech functional leads and commercial business leaders to facilitate best practice sharing.
• Leverage EdTech and Electrophysiology curriculum design protocols to maintain consistency of education experience globally to drive successful business results.
• Partner with regional education teams to catalog needs and best practices and share with EdTech strategy and design leads.
• Collaborate with regional LMS administration on content mapping and content management.
• Ensure global compliance with the global learning digital strategy, communication strategy, and digital asset library.
• Take technical content from sources such as Medical Science, Marketing, Clinical, Sales, and R&D and apply educationally sound design techniques to create effective education experiences aligned with EdTech Content Standards and Strategies.
• Facilitate initial product training and Train the Trainer (TTT) activities for regional Commercial Education key assets for all content created, including NPI and J&J MedTech Curriculum.
• Follow relevant copy review processes and coordinate expiration status to keep all content current.
• Create performance indicators to measure the effectiveness of training content/experience.
• Adhere to project-level budget.

Requirements

• Bachelor’s Degree.
• 3 years of Medical Device or related field experience.
• 3 years in cardiac electrophysiology, 3D mapping skills, and/or intracardiac ultrasound or 3 years in learning and development in lieu of electrophysiology experience.
• Proven ability to understand business strategy and translate it into education solutions that support the company’s business goals.
• Proven leadership ability to effectively engage and collaborate with a global team of professionals.
• Experience working with cross-functional teams across a matrixed organization.
• Demonstrated ability to handle a broad list of assets across multiple functions.
• Proven ability to effectively communicate strategy and standards across multiple recipients, including various functions and US and OUS associates.

Preferred Qualifications

• Experience within regional Commercial Education focused on deployment of training.
• Experience working in OUS marketplace or with OUS teams.
• Experience collaborating with medical technology sales or marketing.
• Proven track record in handling vendor resources.
• Formal training and certification in Instructional Design or a portfolio of curriculum design.
• Demonstrated strong knowledge of Learning Management systems management, strategic planning, needs assessment, adult learning, and cost/benefit analysis.

Skills

• Strategy development and execution.
• Curriculum Design/Training facilitation.
• Proven project management and consulting skills.
• Creative, practical problem-solving.
• Excellent written and verbal communication.
• Preferred Skills: Coaching, Cross-Functional Collaboration, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Team Management, Training Needs Analysis (TNA).

Physical Working Conditions

• Office deskwork, requiring sitting, walking, using phone and computer.
• May lift up to 30 lbs occasionally.
• During prelaunch and launch activities, may be required to work in a hospital lab environment.
• Willingness to travel globally as required (up to 25%).

Pay

The anticipated base pay range for this position is $102,000.00 - $177,100.00. This position is eligible to participate in the Company’s long-term incentive program.

Benefits

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation: 120 hours per calendar year.
• Sick time: 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year.
• Holiday pay, including Floating Holidays: 13 days per calendar year.
• Work, Personal and Family Time: up to 40 hours per calendar year.
• Parental Leave: 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave: 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
• Caregiver Leave: 80 hours in a 52-week rolling period.
• Volunteer Leave: 32 hours per calendar year.
• Military Spouse Time-Off: 80 hours per calendar year.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.