Manager, Workforce Solutions
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
About the role
Supports the design, development, and implementation of workforce solutions that enhance how Pilot attracts, develops, mobilizes, and retains talent. Partners with business leaders, HR, and external organizations to identify workforce needs and implement scalable talent initiatives, including talent pipelines, apprenticeship programs, internal career pathways, and workforce development programs. Contributes to workforce planning efforts by leveraging data, market insights, and partnerships to strengthen workforce capability and support business objectives. Manages workforce programs and initiatives, monitors effectiveness, and recommends improvements that drive talent outcomes and operational success.
Responsibilities
- Partner with business leaders and HR teams to identify workforce needs and develop targeted talent solutions.
- Design, implement, and manage workforce development programs, including apprenticeships, internships, and career pathway initiatives.
- Support talent pipeline strategies through collaboration with educational institutions, community organizations, and other external partners.
- Monitor workforce program performance, analyze metrics, and recommend enhancements to improve effectiveness.
- Collaborate with Talent Acquisition, Learning & Development, and business leaders to align workforce initiatives with organizational goals.
- Leverage workforce and labor market data to inform program planning and decision-making.
- Manage relationships with external workforce partners and vendors to support talent development objectives.
- Ensure successful execution and ongoing management of workforce initiatives while maintaining alignment with business priorities.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Education, Workforce Development, or a related field.
- 5 or more years of experience in workforce development, talent management, human resources, talent acquisition, learning and development, or a related discipline.
- Experience designing, implementing, and managing workforce or talent development programs.
- Demonstrated ability to partner with business leaders, HR teams, and external organizations to address workforce needs.
- Experience managing projects with multiple stakeholders and competing priorities.
- Strong analytical skills with experience using data and metrics to evaluate program