Business Solutions Manager, Workforce Staffing

About the role

Join Amazon's Workforce Staffing Expansion team as an Expansions Manager. This role combines strategic business development, executive stakeholder engagement, and solution design in a fast-paced, high-impact environment.

Responsibilities

• Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities.
• Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives.
• Build trusted relationships with business leaders to position WFS as a strategic hiring partner.
• Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.
• Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes.
• Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies.
• Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility.
• Assess system capabilities, operational readiness, and technical constraints.
• Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.
• Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment.
• Define and track key metrics for opportunity health, conversion rates, and business impact.
• Prioritize opportunities based on strategic value, feasibility, and organizational readiness.

Qualifications

• Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field.
• 2+ years of experience managing teams or leading cross-functional initiatives.
• 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience in program, project or product management, or leading product implementation.
• Experience using data analysis to drive business decisions.