Manager, Women's Comprehensive Health Center
Sutter Health · Santa Clara, CA · Yesterday
OTHR$110k–$165k/yrFull-time
Manages and provides operational leadership to assigned areas of the Medical Foundation/Outpatient Clinics ensuring that they meet the organizational goals and initiatives of patient and team safety, affordability, quality, patient satisfaction and access.
Responsibilities
- Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards, and regulations.
- Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, local and state standards, and applicable laws and regulations.
- Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes.
- Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources, and supplies.
- Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
- Provides guidance and/or direct intervention in resolving challenging or complex situations.
Requirements
- Bachelor's degree in Business Administration, Healthcare, or related field (equivalent experience will be accepted in lieu of the required degree).
- 8 years of recent relevant experience.
Skills
- Extensive knowledge of healthcare operations in a non-acute setting and how department’s process/workflow impacts other department operations.
- Comprehensive knowledge of all applicable State, federal, state licensing, and other local regulations as they relate to Outpatient Services, including but not limited to Medicare, Medi-Cal, Medicaid, Knox Keene Act, and the Starke II Statute.
- Background and ability to form relations with physicians, medical directors, nursing, and other key departments.
- Demonstrated leadership skills, including team building, coaching, and mentoring with the ability to motivate and engage others.
- Thorough understanding of operations and workflows.
- Tactical and analytical thinking and planning skills, with the ability to develop plans to accomplish objectives, identify obstacles, and resolve operational issues.
- Ability to build and establish effective working partnerships with employees, peers, physicians, and/or leaders to achieve business objectives.
- Strong verbal and written communication, and interpersonal skills.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Ability to work in a dynamic and fast-paced environment with changing business priorities.
- Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
- Customer service focus in all decisions and actions.
- Ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
- Working knowledge of wage and hour laws.
Benefits
Eligible positions include a comprehensive benefits package.
Pay
Pay range is $110,281.60 to $165,422.40 annual salary. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.
Schedule
- Full Time
- Days: Monday - Friday
- Weekly Hours: 40