Manager - Warehouse

Essential Duties And Responsibilities

• Oversee all daily warehouse operations including receiving, picking, packing, shipping, replenishment, inventory movement, and material handling.
• Lead, mentor, and develop Warehouse Supervisors and warehouse staff to ensure consistent performance, accountability, and adherence to company standards.
• Ensure all department standard operating procedures (SOPs) are followed and that all transactions are processed accurately through the WMS.
• Monitor operational KPIs, analyze performance trends, and implement action plans to improve productivity, accuracy, and service levels.
• Partner with Inventory, Customer Service, Transportation, and other departments to resolve discrepancies, order issues, and operational challenges.
• Maintain a clean, organized, and hazard free warehouse environment; enforce all safety procedures, compliance requirements, and company policies.
• Oversee staffing levels, scheduling, attendance, and performance management for warehouse teams.
• Lead continuous improvement initiatives to enhance efficiency, reduce errors, optimize space utilization, and support business growth.
• Ensure proper training and certification for equipment operation, including pallet jacks, forklifts, shrink wrap machines, RF scanners, and other warehouse tools.
• Conduct regular audits of processes, inventory accuracy, and quality standards to ensure compliance and operational excellence.
• Prepare and deliver operational reports, performance updates, and recommendations to senior leadership.
• Support budget planning, cost control, and resource management to ensure efficient warehouse operations.

Knowledge, Skills & Abilities

• Bachelor’s degree in Business, Supply Chain, Operations Management, or a related field preferred; equivalent experience considered.
• Minimum of 5 years of warehouse or distribution center experience, with at least 2 years in a supervisory or management role.
• Strong understanding of warehouse operations, inventory flow, order fulfillment, and distribution best practices.
• Ability to create a positive work environment and foster a culture of collaboration and accountability for both self and team.
• Proficiency with WMS or ERP systems; strong computer skills including Microsoft Office (Excel, Word, Outlook).
• Demonstrated leadership, communication, and teambuilding skills with the ability to motivate and develop employees.
• Strong analytical and problem solving abilities with attention to detail and accuracy.
• Knowledge of OSHA regulations, warehouse safety standards, and compliance requirements.
• Ability to read and interpret reports, metrics, and operational data to drive decision making.
• Mental resilience to manage high volume operations, time sensitive deadlines, and complex problem solving demands.
• Must be able to pass a background check to become a Designated Representative to ensure compliance with Drug Supply Chain Security Act (DSCSA).
• Excellent time management skills including planning, punctuality and attendance.

Work Environment

• The work environment is an indoor warehouse, and the employee is exposed to a temperature-controlled climate.
• The floors may be concrete, laminate or carpeted in the warehouse and interior office.
• Exposure to moderate noise, moving equipment, in a fast-paced environment requiring adaptability, multi-tasking, and cross-functional collaboration.
• The employee must learn and follow safety protocols and is subject to random drug testing.

Work Hours

• The standard work schedule is 5 days a week, 8 hours a day.
• Work hours and shifts are subject to change depending on operating business conditions, work volume and company needs.
• The employee may be required to work overtime on mornings/evenings, over holidays or weekends.

Physical and Mental Demands

• Active. Must be capable of standing and walking for extended periods of time.
• Must be able to consistently lift 35 pounds.
• Constant use of the upper extremities is required to reach, handle and position products, materials, tools, equipment, pushing cart and computer systems.
• Must always wear safety vest and closed-toed shoes on the warehouse floor.
• Must be able to exert up to 50 pounds of force to move objects.
• The ability to use or operate warehouse equipment such as pallet jacks, corner board cutters & shrink wrap machines and a Forklift (if applicable).

Supervisory Responsibilities

• The Warehouse Manager directly oversees the Warehouse Supervisors and indirectly all Warehouse Associates within the Omaha, NE Distribution Center.