Manager- Wamego

Locally owned and operated

Benefits

• Career Advancement Opportunities
• Employee discounts
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the role

Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising, and modeling outstanding customer service experience. They positively represent Waters Hardware consistent with company values and help build an efficient, motivated, and productive sales team.

Responsibilities

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinate sales promotions, marketing, and special events.
• Direct merchandising in the store and ensure it is clean and organized; maintain signage.
• Ensure the sales floor stays clean and orderly.
• Participate in the weekly ordering of merchandise and oversee deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss; respond with appropriate action according to store policy.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system.
• Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Goals

• Drive growth in the company through increasing sales and reducing expenses.
• Build a strong team of motivated and productive retail associates.
• Expand knowledge of retail operations, including inventory management and pricing strategies.

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• You enjoy making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.