Manager, Visual Merchandising

About the role

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They will refresh styles and outfits presentations frequently to engage repeat and new customers. Collaborating with Style Merchandise Managers, they establish a symbiotic partnership focusing on workload planning, new receipt placement, and visual styling to create a cohesive customer experience.

Responsibilities

• Re-establish training standards, experiences, and tools to enhance institutional skill levels
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers
• Test the frequency and detail of VMDs
• Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience
• Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas
• Create captivating in-store displays that boost sales and increases store profitability
• Pays meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner
• Analyze reports to review business results, taking appropriate action to capitalize on strengths and address deficiencies
• Partner with the Executive team to ensure a high level of execution
• Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Cook up selling floor fixture and merchandise moves with other Store Leaders
• Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures

Requirements

Skills You Will Need:

• Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques
• Leadership and Collaboration: Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling
• Training and Development: Ability to re-establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence
• Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies
• Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers
• Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in-store experience
• Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting visual strategies accordingly
• Recruitment: Effectively recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration as well as support the store's visual workload
• Cordination and Communication: Coordinate with other Store Leaders for selling floor fixtures and merchandise moves. Communicate effectively to guide store management and support teams on merchandising standards, policies, and procedures
• Accuracy and Attention to Detail: Ensure accuracy in promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Shortage Awareness: Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures

Qualifications

• Bachelor’s degree or equivalent work experience in a related field
• Effective written and verbal communication skills
• Ability to draft reports and other communications
• Present to management and internal and external business partners
• Interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent; draw and interpret bar graphs

Skills

• Visual Merchandising Expertise
• Leadership and Collaboration
• Training and Development
• Strategic Thinking
• Customer Focus
• Passion for Retail
• Adaptability
• Recruitment
• Cordination and Communication
• Accuracy and Attention to Detail
• Shortage Awareness

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Volunteer opportunities

What We Can Offer You

• Dynamic, inclusive environment
• Competitive pay and benefits
• Merchandise discounts
• Performance-based incentives/bonuses