Manager, Visual Merchandising

About the role

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Responsibilities

• Re-establish training standards, experiences, and tools to enhance institutional skill levels
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers
• Test the frequency and detail of VMDs
• Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience
• Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas
• Create captivating in-store displays that boost sales and increases store profitability
• Pays meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner
• Analyze reports to review business results, taking appropriate action to capitalize on strengths and address deficiencies
• Partner with the Executive team to ensure a high level of execution
• Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Cook up selling floor fixture and merchandise moves with other Store Leaders
• Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures

Qualifications

• Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques
• Leadership and Collaboration: Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling
• Training and Development: Ability to re-establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence
• Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies
• Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers
• Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in-store experience
• Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting visual strategies accordingly
• Recruitment: Effectively recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration as well as support the store's visual workload
• Cordination and Communication: Coordinate with other Store Leaders for selling floor fixtures and merchandise moves. Communicate effectively to guide store management and support teams on merchandising standards, policies, and procedures
• Accuracy and Attention to Detail: Ensure accuracy in promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Shortage Awareness: Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures

Skills

• Visual Merchandising Expertise
• Leadership and Collaboration
• Training and Development
• Strategic Thinking
• Customer Focus
• Passion for Retail
• Adaptability
• Recruitment
• Cordination and Communication
• Accuracy and Attention to Detail
• Shortage Awareness

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Volunteer opportunities

Pay

Competitive pay and benefits package including:

• Merchandise discounts
• Performance-based incentives/bonuses
• Medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays

Schedule

Flexible schedule to accommodate the needs of the role and the business.