Manager - Viewhouse Colorado Springs

Job Overview

Key Responsibilities:

• Supervise, train, and motivate front of house staff, including servers, hosts, and bartenders.
• Maintain a positive and productive work environment, fostering teamwork and collaboration.
• Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.
• Oversee service quality, ensuring timely, efficient, and friendly service.
• Monitor the dining area to ensure cleanliness, comfort, and a pleasant atmosphere.
• Assist with daily cash handling, including opening and closing the register.
• Aid in labor cost control, optimizing staffing levels to meet demand.
• Monitor tipping procedures and ensure proper distribution.
• Manage seating arrangements and reservation systems, ensuring efficient flow of guests.
• Maintain restaurant inventory, including supplies and equipment for the front of house.
• Ensure compliance with health and safety regulations, including food safety standards.
• Act as a liaison between the front and back of house to ensure smooth operations.
• Attend regular staff meetings and provide feedback to improve service standards.
• Assist in creating and implementing promotional activities, events, and marketing strategies.
• Develop and maintain work schedules for front of house staff, ensuring proper coverage during peak hours.
• Ensure compliance with health and safety standards, including maintaining TIPS and ServSafe certifications.

Qualifications

• Proven experience in a front of house leadership role preferred (restaurant, hospitality, or similar).
• Strong understanding of food and beverage operations.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a diverse team in a fast-paced environment.
• Exceptional problem-solving and conflict resolution skills.
• Ability to multitask and prioritize effectively.
• Basic understanding of financials, including budget and labor cost management.
• Flexibility to work nights, weekends, and holidays as required.

Perks & Benefits

• Competitive salary with quarterly bonus opportunities.
• PTO and 401K plan.
• Health, vision, and dental insurance (optional).
• Daily free meal provided.
• A vibrant and collaborative work environment.

Pay Range

$60,000 - $65,000 per year

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