Manager, Vehicle Maintenance

About the role

The Manager, Vehicle Maintenance oversees the daily activities of the vehicle maintenance operations in the north or south garage. Responsible for ensuring that the buses are maintained and meet the needs of daily pullout for CapMetro. Oversees the performance of the contracted vehicle maintenance service providers.

Responsibilities

• Oversee supervision of the daily activities of the vehicle maintenance department for either the north or south maintenance garage.
• Assess emergency situations that occur in day‑to‑day operations by providing guidance.
• Monitor failures and implement repair solutions to enhance fleet reliability.
• Monitor fleet condition and implement repair procedures to maintain the fleet at the highest quality.
• Analyze and report breakdowns and equipment condition to the Superintendent and determine repair options.
• Monitor performance and coordinate solutions with radio systems contractors.
• Consult with transportation contractors to ensure vehicle maintenance policies and practices are followed.
• Consult with equipment manufacturers and vendors on maintenance issues.
• Provide input for purchase of capital equipment.
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and reports safety and security concerns.
• Perform other position‑related duties as required and/or assigned.
• Direct and manage department personnel by planning, scheduling, delegating, and overseeing employee work assignments; authorize, coordinate, and schedule work with vendors and consultants; conduct personnel actions including hiring, interviewing, training, work assignments, and performance evaluations.

Qualifications

• Bachelor’s degree in business, public administration, or a related field (additional relevant experience may be substituted for the degree on a year‑to‑year basis for up to four years).
• Eight (8) years of progressively responsible experience in transportation maintenance operations.
• Two (2) years supervisory or lead experience of transit maintenance staff.

Knowledge, Skills, and Abilities

• Comprehensive working knowledge of vehicle maintenance repair methods and processes, building maintenance methods and processes, quality assurance methods and processes, vehicle operating systems, and current labor agreements.
• Excellent oral, written, and interpersonal communication skills.
• Ability to coordinate with other departments in the development of policies and procedures, and to establish and maintain effective working relations with employees, senior managers, and the public.
• Effective organization skills, ability to handle multi‑task projects, and make decisions in an expedient manner.
• Ability to design and engineer solutions to maintenance problems.
• Proficiency with software applications including Word, Excel, Empac, Oracle, and project‑management tools.

Work Environment and Physical Demands

• Work performed in both office and field environments with exposure to inclement and adverse weather conditions.
• Responsible for managing employees performing complex work and multiple project timelines.
• Must be able to stand, walk, and travel up to 90% of the workday.
• Requires ability to work varying shifts, including days, nights, weekends, holidays, and rotating shifts.
• Must be able to safely operate a motor vehicle and use telephone or headset equipment.
• Must be able to lift and move material weighing up to 20 lb., perform computer work 6–8 hours per day, and function in an environment with constant interruptions.
• May require work beyond a normal forty‑hour weekly schedule; reasonable accommodations may be made for individuals with disabilities.

Mobility Status

As an onsite position, the incumbent’s primary workplace is a CapMetro facility or field location. Expected to work in the office four or more days a week. Mobility status is subject to change based on business needs or organizational decisions.

Safety Sensitive Position

This position is identified as an FTA safety‑sensitive position. The employee must participate in the employer’s testing program for prohibited substances, which is a condition of employment. A safety‑sensitive employee is randomly tested for prohibited drug use or alcohol misuse while performing safety‑sensitive functions, just before performing such functions, or just after ceasing to perform them.