Manager, US Mid-Market, Product Innovation
About the role
The Mid-Market segment represents nearly one-third of U.S. GDP and is growing at ~12% year-over-year. These businesses are a critical engine of economic growth—driving innovation, job creation, and resilience. Yet, many—particularly in the lower Mid-Market—are underserved: too complex for small business solutions, but not fully addressed by enterprise offerings. To close this gap, Mastercard launched the Mid-Market Accelerator—a suite of purpose-built solutions tailored to this high-potential segment. The U.S. Mid-Market team is leading this effort, building and scaling innovative, customer-centric products that unlock growth for our customers while redefining the future of B2B commerce.
Responsibilities
- Drive secular shift in B2B payments by developing and scaling next-generation Growth Products & Services within the Mid-Market Accelerator suite of solutions
- Own product strategy and roadmap for growth capabilities, identifying unmet needs and whitespace opportunities
- Translate market and customer insights into new product concepts, features, and value propositions
- Lead product development lifecycle from ideation through commercialization, including positioning, packaging, and pricing
- Drive commercialization and adoption, partnering with sales and account teams to scale product usage and revenue
- Define and track product performance, including revenue, usage, and customer impact metrics
- Collaborate cross-functionally with global product, engineering, and product sales teams to execute on roadmap priorities
- Engage directly with customers to validate product-market fit and continuously refine offerings
- Influence broader Mid-Market strategy, ensuring alignment with Mastercard’s long-term growth priorities
- Serve as a subject matter expert on emerging capabilities shaping acceptance and the future of mid-market financial management
Requirements
- Strong product management background with experience building and scaling new capabilities (0→1 and 1→N)
- Proven ability to drive product-led growth and commercialization
- Deep understanding of B2B payments, acceptance, financial workflows, and mid-market needs
- Experience with growth-oriented solutions such as acceptance, AP/AR automation, working capital tools, embedded finance, or value-added services on top of card
- Strategic thinker with execution rigor—able to move from insight to roadmap to measurable outcomes
- Highly analytical, with a structured, data-driven approach to decision making
- Customer-first mindset, with experience engaging directly with clients to shape product direction
- Strong communicator and influencer, able to align cross-functional stakeholders and drive decisions
Qualifications
- Bachelor’s degree required; MBA preferred
Skills
- Product management
- Market research
- Customer engagement
- Financial management
- Commercialization
- Product development
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- Paid sick and safe time, vacation, and personal days
- Annual paid U.S. observed holidays
- 401(k) with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Tuition reimbursement
Pay
Pay ranges for this role in the US are as follows:
- Arlington, Virginia: $150,000 - $254,000 USD
- Atlanta, Georgia: $130,000 - $221,000 USD
- Boston, Massachusetts: $150,000 - $254,000 USD
- New York City, New York: $130,000 - $221,000 USD
- New York City, New York: $156,000 - $265,000 USD
Schedule
Full-time position