Manager, US Cards Fraud Strategy

About the role

Provides advice and expertise on effective ways to manage and minimize financial crimes and criminal risk, and to apply and operationalize related policies and standards to an assigned business or group. Supports business initiatives and programs in the development and implementation of products, services, systems, processes, and tools to minimize potential criminal risk impact. Acts as a trusted advisor, influencing and negotiating to achieve business objectives.

Responsibilities

• Understands business and group regulatory and compliance requirements, provides recommendations, and implements actions to ensure adherence.
• Leads projects from a financial crimes and criminal risk viewpoint.
• Assists in the development of strategic plans and identifies emerging issues and trends to inform decision-making.
• Ensures alignment between stakeholders and breaks down strategic problems to provide insights and recommendations.
• Gathers, formats, monitors, and tracks data into regular and ad-hoc reports and dashboards, addressing any issues.
• Designs and produces reports and dashboards for business needs.
• Builds change management plans and leads or participates in change management activities, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment.
• Defines communication plans to positively influence or change behavior, develops tailored messaging, and identifies appropriate distribution channels.
• Provides input and recommendations for continuous improvement of business processes, procedures, and tools.
• Stays abreast of changes in criminal trends, legislative, and regulatory matters for all relevant jurisdictions.
• Evaluates the impact of industry best practices and emerging trends, making recommendations as appropriate.
• Identifies business needs, designs and develops tools and training programs, and may deliver training to audiences.
• Provides subject matter expertise on financial crimes and criminal risk management, including business protocol, processes, policy, key risk areas, and controls.
• Builds effective relationships with internal and external stakeholders.
• Analyzes data, conducts assessments, and breaks down strategic problems to provide insights and recommendations.
• Conducts research to identify, assess, and recommend viable, practical solutions to financial crimes and criminal risk exposures.
• Prepares root cause and control gap analyses, collaborates on issue prioritization, process changes, and assists in developing and executing action plans.
• Collaborates in the development of business cases by identifying needs, analyzing potential options, and assessing expected return on investment.
• Identifies financial crimes and criminal risk management issues, risks, and potential opportunities for consideration in processes, policies, and strategies.
• Promotes acceptance and implementation of new or revised processes, policies, and standards, managing resistance to change.
• Educates the business or group on all aspects of financial crimes and criminal risk management, including relevant policies, procedures, legislation, and training opportunities.
• Collaborates in the development and delivery of financial crimes and criminal risk management training and awareness programs.
• Keeps apprised of industry best practices, emerging trends, development opportunities, and new approaches to risk and loss mitigation.
• Focuses primarily on the business or group within BMO but may have a broader, enterprise-wide focus.
• Provides specialized consulting, analytical, and technical support, exercising judgment to identify, diagnose, and solve problems within given rules.
• Works independently and handles non-routine situations; broader accountabilities may be assigned as needed.
• Applies BMO’s Risk Management Framework, making sound, risk-informed decisions aligned with business strategy and protecting assets while adhering to applicable policies, laws, and regulations.

Requirements

• Typically between 5 - 7 years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
• Experience with TSYS payment processing solutions is considered a strong asset.
• Expert knowledge of the business or group’s processes and procedures.
• In-depth knowledge of financial crimes and criminal risk management practices.
• Expert PC skills (MS Word, Excel, PowerPoint).
• In-depth project and program management skills.
• In-depth knowledge of applicable risk and regulatory requirements and their impact on the business or group.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• In-depth verbal and written communication skills.
• In-depth collaboration and team skills.
• In-depth analytical and problem-solving skills.
• In-depth influence skills.
• In-depth data-driven decision-making skills.

Pay

Salary range: $66,600.00 - $124,200.00 (salaried). Salaries vary based on factors such as location, skills, experience, education, and qualifications. For commission roles, the listed salary represents BMO Financial Group’s expected target for the first year. Part-time salaries are pro-rated based on hours worked. Total compensation may include performance-based incentives, discretionary bonuses, and other perks and rewards.

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

For more details on benefits, visit BMO Total Rewards.