Manager Trainee
About the role
We are seeking a Manager Trainee to join our dynamic team. This role will provide hands-on experience in various areas of consumer finance, including customer service, sales, financial management, and branch operations.
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Assist Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Requirements
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Valid driver's license and reliable vehicle
Preferred
- Sales, Collections, or Customer Service experience
Qualifications
- None specified
Skills
- Customer service
- Sales
- Financial management
- Branch operations
- Management responsibilities
Benefits
- Health and Well-Being Options
- 401(k) Match
- Paid Time Off
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Pay
Competitive pay and performance-based incentives.
Schedule
Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturdays.
Who We Are
Tower Loan is dedicated to developing future leaders and providing a clear path to leadership. We offer comprehensive training programs, a strong promote-from-within culture, and continuous growth opportunities. Tower Loan has been a trusted name in consumer finance for over 80 years, providing responsible access to credit and personalized financial solutions to help customers achieve their financial goals.