Manager Trainee

About the role

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience needed to thrive in consumer finance and grow into leadership roles. In just 10-12 months, you’ll gain hands-on experience in customer service, sales, financial management, and branch operations, all while earning competitive pay and performance-based incentives. If you're looking for a company that values your growth and offers a clear path to leadership, Tower Loan is the place for you!

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long-term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Assist Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Requirements

• High School Diploma or GED
• Willingness to relocate upon promotion into management
• Valid driver’s license and reliable vehicle

Preferred qualifications

• Sales, Collections, or Customer Service experience

Location: On‑Site

Schedule

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Pay

Competitive salary plus performance‑based incentives.

Benefits

• Health and Well‑Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
• Up to 3% 401(k) Match
• Paid Time Off (16 days per year after one full year, cash back for unused time)
• Paid Holidays
• Annual Raises and Performance Bonuses
• Monthly Incentive and Employee Referral Bonuses
• Participation in Charitable Campaigns