Manager Trainee

About the Role

Under general supervision, this position is responsible for learning the management of small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This role will be trained to ensure compliance with DOT regulations and is responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure accurate planning, routing, monitoring, and delivery of freight and loads.

Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management, including training and orientation of drivers and/or employees, and assistance with internal and third-party (customer) systems.
• Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer-specific reporting and financial analysis.
• Gain knowledge on managing inventory, assets, customer pools, and/or assignment of drivers to balance equipment in the market.
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
• Learn to manage the yard, including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment.
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on call.
• Learn to maintain the Company’s safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforcement of company policies to ensure DOT compliance and company safety requirements are met.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments.

Requirements

• High School Diploma/GED (Required).
• Up to 4 years of equivalent education, experience, and training and/or currently enrolled and working towards a degree program(s) with up to 2 years of equivalent education, experience, and training and/or Bachelor’s degree.
• Ability to work across multiple shifts, including nights and/or weekends if needed.
• Willingness to travel to account, customer, and company event locations when applicable.

Preferred Qualifications

• Bachelor’s degree plus 1 year of equivalent education, experience, and training.

Skills & Abilities

• Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situational level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Effective communication skills.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Pay

Salary Range: $51,719.85–$63,000. Actual compensation may vary due to factors such as experience and skill set. This position is not eligible for employment-based sponsorship.

This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the Company’s bonus and incentive plans.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement plan.
• Life insurance, short-term and long-term disability coverage.
• Paid time off commensurate with tenure (includes vacation and sick time).
• Six weeks of paid maternity leave along with two weeks of paid parental leave.
• Six paid holidays annually.

Education

• Bachelor’s: Business Administration/Management (Preferred).
• Bachelor’s: Supply Chain Management (Preferred).
• Bachelor’s: Transportation Logistics (Preferred).
• GED (Required).
• High School Diploma (Required).

Work Experience

• Management-Entry Level.
• Transportation/Logistics.