Manager, Ticket Sales

MLV NorCal is part of Major League Volleyball (MLV), a unified professional women's volleyball league launching in 2027 in the Bay Area and Sacramento. As a women-founded and women-led organization, MLV NorCal is committed to building a premier team that excels on the court, leads in the community, and creates a lasting impact for athletes and fans. We are building this organization from the ground up, and revenue will fuel everything we do.

About the role

The Manager, Ticket Sales will play an active role in building and executing the ticket sales strategy for MLV NorCal ahead of our 2027 launch. The ideal candidate has experience training and motivating a sales staff, with a track record of exceeding sales goals in a fast-paced, entrepreneurial environment. This role will play a key part in recruiting and hiring the Ticket Sales staff from the ground up, with a strong emphasis on season ticket membership revenue growth and a full-menu approach to group and premium/suite sales. This position reports to the Director of Revenue.

Responsibilities

• Support the recruiting and hiring process for the Ticket Sales staff, building the team from the ground up
• Oversee new business sales strategy, with an emphasis on founding season ticket membership
• Manage and implement the department's sales training and new-hire onboarding process
• Lead the planning and execution of season ticket membership outbound sales efforts, including appointments, product launches, pipeline growth, and sales events
• Collaborate with the marketing department and sales leadership to grow revenue across all ticketing products, including season, group, partial-plan, and single-game sales
• Drive sales efforts through regularly scheduled prospect events
• Partner with the Director of Revenue and business analytics to establish a robust leads strategy and CRM processes
• Provide consistent weekly and monthly sales reporting on pipeline, activity, and revenue production
• Work closely with sales and service leadership to build a cohesive, high-performing team culture from day one
• Embrace fan development initiatives and community outreach efforts consistent with a “Fans First” approach
• Bring forward new ideas and innovative approaches to increase attendance
• Represent MLV NorCal at home games and events to support ticket sales and premium efforts
• Monitor daily, weekly, and monthly activity levels, pipelines, and revenue production against goals
• Perform other duties as assigned

Qualifications

• 3–5 years of ticket sales experience; professional sports and/or entertainment preferred
• 1–3 years of experience leading or mentoring a sales team, with demonstrated success
• History of being a top revenue producer for a sports and/or entertainment organization
• Comfortable operating in a fast-paced, startup, build-from-scratch environment
• Excellent written and oral communication and presentation skills
• Strategic, process-driven planner with strong attention to detail
• Strong passion for teaching and coaching a sales process
• Ability to work collaboratively across departments with a team-first mentality
• Proficiency with CRM and ticketing systems
• Ability to work flexible hours, including nights, weekends, and holidays for home games and events
• Bachelor's degree or equivalent experience preferred
• Must be eligible to work in the U.S.; this position is not eligible for work authorization sponsorship

Pay

$50,000 - $60,000 / year ($24.04 - $28.85 / hour)