Manager, Technical Services

We're an award-winning data, media and tech consultancy and a leading Google and Adobe partner that helps brands and agencies think beyond clicks and conversions to unlock new opportunities for growth. We thrive on rolling up our sleeves and digging into the tough stuff for our 800+ clients. And we love getting them the most ROI from their digital marketing.

About the role

The ideal candidate for this key team management position will possess a natural tendency toward analytical thinking, combined with strong client-facing consultative communication, presentation, training, and coaching skills. They will be naturally curious about data purity, big data analysis, machine learning, and product development, and have demonstrated strengths in data engineering. In addition, this candidate will have a desire to mentor and encourage growth in others.

The role of the Data Engineering Manager focuses on mentoring, developing, and coaching implementation engineers and experienced data engineers and data scientists.

Responsibilities

• Manage a global team of Data Engineers and Scientists, providing mentorship, performance reviews, and career pathing
• Promote a culture of "Technical Evangelism," coaching team members to synthesize complex technical architectures into high-level business strategies for executive stakeholders
• Foster cross-functional synergy with Sales and Account Management to bridge technical knowledge gaps and identify strategic upsell and cross-sell opportunities
• Own resource allocation for a diverse portfolio of projects, ensuring the right talent is matched to high-impact initiatives
• Develop and refine internal efficiencies and offerings to reduce manual effort
• Monitor team capacity vs. pipeline to support the department’s year-over-year growth target
• Audit existing project delivery processes to identify opportunities for automation and the application of R&D-led innovation
• Guide the team to implement best practices in solution development and client relationships
• Clearly define performance expectations and ensure accountability, providing ongoing informal feedback, coaching, and mentoring
• Develop and foster supportive working relationships, motivation, and engagement
• Prioritize direct report workload based on customer and business priorities
• Oversee work completed by team from a high level to ensure timely delivery and quality of work
• Other duties as assigned

Requirements

• 5+ years in professional services or technical consulting, with at least 1–3 years in a leadership or management capacity
• College degree, preferably in Technical Management - OR - equivalent leadership experience
• Proven success in coaching and mentoring experienced technical resources
• Exceptional ability to communicate with both executive-level stakeholders and technical individual contributors
• Strong interpersonal and presentation skills
• Ability to work on a team and prioritize individual workload

Pay

This position pays a base salary of $120,000 to $140,000 per year and is eligible for a semi-annual individual bonus. Wage differential is based on training and experience.

Benefits

• Semi-annual bonus potential
• Medical, dental, and vision available for employees
• Paid time off including vacation, sick leave, and company holidays
• Paid volunteer time
• Flexible working hours
• Summer Fridays
• “Work From Home Light” days between Christmas and New Year’s Day
• 401(k) Plan with 5% company match and no vesting period
• Employer Paid Parental Leave
• Health-care Spending Accounts
• Dependent-care Spending Accounts
• Employer Paid Basic Life Insurance
• Voluntary Life Insurance (Employee/Spouse/Child)
• Employer Paid Short & Long Term Disability
• Employee Assistance Program (EAP)
• Continuing Education Reimbursement
• Employee Referral Bonus Program
• Monthly Remote Work Stipend
• New Hire Office Equipment Reimbursement

Our team of 250+ employees is spread out across 26 states and six countries. We keep everyone connected remotely with a team-oriented culture where everyone contributes and feels valued for their skills and unique perspectives. If you want to work alongside the best and brightest analytics minds, we’d love to hear from you. You can get hands-on with the latest ad tech, work with exciting clients, and pave the way for new industry processes and advancements—all while working for a company that prioritizes your work-life balance.

Location: Arizona, Colorado, Connecticut, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Jersey, New Mexico, Pennsylvania, Tennessee, Texas, Utah, Virginia, and Wisconsin.