Manager, Technical Program Management (Cyber Security)

Role Overview

The Technical Program Management team at Playlist is responsible for turning our cyber security and IT strategy into coordinated, predictable delivery. We drive cross-functional programs that reduce risk and move the organization forward. We empower businesses and individuals by making it easy to turn aspirations into actions.

What You'll Do

• Lead and grow a team of Security and IT technical program managers, owning hiring, coaching, performance management, and career development
• Own the Cyber Security and IT program management portfolio, setting how programs are scoped, prioritized, sequenced, and delivered across the org
• Set the operating rhythm for the team across intake, prioritization, resourcing, and reporting, balancing competing programs against multi-quarter outcomes and risk reduction targets
• Partner with Security and IT leadership to translate strategy into a prioritized program roadmap and a resourcing model that holds up under trade-offs
• Represent portfolio status, risks, and trade-offs to executive stakeholders, and make the calls needed to keep delivery predictable
• Build, standardize, and continuously improve the team’s playbooks, templates, and measurement systems so delivery quality does not depend on any one person
• Surface and resolve enterprise-wide delivery risks, dependencies, and blockers across Security, IT, and Engineering
• Maintain deep, evolving security domain fluency and apply it to guide the team, challenge trade-offs, and operate as a trusted technical liaison across Engineering, Security, and business stakeholders
• Navigate ambiguity with a bias for action, stay creative and resourceful in problem solving, and ask questions early and often when working in new or unfamiliar systems or topics

Qualifications

• 6-8+ years in program management, client services, management consulting, or a similar role at a technology company, including 2+ years directly managing people
• Prior experience running Cyber Security or IT programs required
• Track record of building, leading, and developing high-performing program or delivery teams
• Strong technical aptitude with an ability to understand technical architectures and speak to system design, reliability and scalability challenges, and design trade-offs
• Exceptional written and verbal communication skills, with experience interpreting and communicating technical requirements to technical and non-technical stakeholders, including executives
• Strong understanding of information security frameworks (e.g., NIST, PCI-DSS, HITRUST, etc.) and the ability to communicate them to non-technical stakeholders is highly desirable
• Set direction, make trade-offs explicit, and hold a team accountable to outcomes and risk reduction targets

Benefits

The Company offers a competitive salary range of $131,000 to $175,000 in the United States, which may also include a performance bonus, benefits, and other applicable incentive compensation plans. The Company is an Equal Opportunity Employer and highly values diversity at our company.