Manager, Technical Product Management

About the role

The Manager of Deposit Product Development role is a leadership opportunity within Jack Henry's Core Development team. This role is ideal for someone with deep deposit application experience who is ready to guide the future direction of our deposit solutions, shape product enhancements, and serve as a key voice for our customers.

Responsibilities

• Directs, designs, and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release.
• Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release.
• Oversees the interaction with other internal organizations such as development, quality, marketing, etc. as the product(s) move to completion.
• Ensures that products meet specifications and quality goals.
• Formulates and executes long-term plans for cost/profit control.
• Manages accurate tracking of statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Serves as a resource within the user community (e.g., focus groups, ESP, customer fact finding, etc.).
• Promotes use of new technologies and industry-leading trends to product management activities.
• Reviews alpha and beta program definitions, and oversees execution.
• Oversees a smooth turnover to implementation or support organizations that includes planning, training and hand off, and the rollout of marketing plans/campaigns.
• Provides resources for standard demonstrations, occasional participation in customer demonstrations, and to internal sales.
• Promotes investigation and application of new technologies and industry trends to product management activities.

Requirements

• Minimum of 7 years of experience in business analysis, product management, or working within the SDLC.
• Experience in deposit operations with strong understanding of banking workflows, compliance considerations, and operational processes.
• Previous business leadership experience, including leading teams, projects, or cross-functional initiatives.
• Exceptional presentation and communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
• Ability to travel up to 25% for internal meetings, conferences, and customer engagements.

What would be nice for you to have

• Experience working in or alongside software development or engineering teams.
• Familiarity with Jack Henry products, especially SilverLake® or related Jack Henry systems.
• Background in technical product management, system integrations, API-driven solutions, or platform-based products.
• Experience developing roadmaps, writing requirements, and leading discovery sessions in Agile or hybrid environments.
• Strong analytical mindset with the ability to make data-driven decisions and evaluate complex business needs.
• Prior experience presenting to executives, facilitating customer discussions, or leading strategic product initiatives.

Qualifications

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.