Manager, Technical Integration (Mulesoft)

Responsibilities

• Manage the complete systems development lifecycle (including requirements definition, design, development, testing, implementation, and maintenance phases) for integration, ETL, and related application modules; proactively identify and mitigate project and operational risks
• Oversee the analysis, execution, and support of all assigned projects, including integration APIs, ETL/data pipelines, and AI-enabling data flows; manage resource planning, team assignments, performance appraisals, budget awareness, and project documentation
• Develop and manage project schedules; work closely with project teams to create detailed delivery plans, estimate effort, assign resources, and ensure adherence to application development, integration, and data standards; communicate status, risks, and dependencies to senior management and business sponsors
• Participate in and contribute to the evolution of integration, ETL, data, and AI-adjacent architecture, including patterns, standards, scalability, reliability, and operational readiness
• Supervise and mentor a team of Developers delivering APIs, ETL pipelines, and distributed solutions, while fostering an environment focused on innovation, operational ownership, and career development
• Lead teams effectively using Agile methodologies, aligning technical execution with business goals and applying strong emotional intelligence
• Conduct daily and weekly team meetings (stand-ups, sprint ceremonies, planning, retrospectives) to ensure delivery goals are met and team feedback is actively encouraged
• Oversee work performed by internal and external technical resources, ensuring compliance with application, integration, ETL, security, and architecture guidelines
• Identify issues, risks, and dependencies requiring escalation and clearly communicate options and recommendations to senior leadership
• Approve software, integration, and data designs, and actively participate in technical strategy and roadmap discussions with business and technology stakeholders

Qualifications

• Eight to ten (8–10) years of software development experience, including a minimum of four (4) years in a technical leadership or management role
• Proven experience leading and managing Agile development teams delivering end-to-end integration and data solutions
• Three to five (3–5) years of MuleSoft experience, including MuleSoft APIs, Anypoint Platform, and CloudHub, along with third-party application connectors (assessment, installation, API exposure and incorporation into workflows)
• Experience designing and overseeing ETL and data integration pipelines supporting operational reporting, analytics, and AI-driven use cases
• Exposure to or experience supporting AI, automation, or agent-based initiatives, with an understanding of data readiness, integration dependencies, and operational reliability
• Ability to set goals, maintain sprint discipline (2-week sprints), and motivate teams to consistently meet delivery commitments
• Strong cross-functional communication skills to plan and partner effectively with product, business, data, and operations teams
• Hands-on experience with scalable Mule flows, error handling frameworks, logging, monitoring, and performance optimization
• Experience using messaging or queuing mechanisms (e.g., ActiveMQ, Anypoint MQ) and asynchronous integration patterns
• Detailed knowledge of database design and object-relational database technologies
• Strong balance of operational excellence and business understanding