Manager, System Engineer

About the role

Symbotic is seeking a Manager, System Engineer to run our system control center. The System Engineer team is responsible for the optimization and performance of the system. The Manager, System Engineer will lead in providing a critical explanation of system behavior and functionality to the customer and Symbotic support teams.

Responsibilities

• Lead the monitoring of the health of symbotics automated adapters, vertical lifts, and automated robotic vehicles.
• Responsible for leading the troubleshooting of advanced system and operational issues.
• Lead communications on technical concepts clearly and concisely to site teams and customers.
• Accomplish troubleshooting and analysis of difficulties experienced in the field, while seeking long term corrective actions using a solutions-based approach.
• Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems.
• Able to step in and effectively backfill key Symbotic on-site roles.
• Ownership of escalated issues and manage product/service outages through site go-live.
• Participate in the initiatives for continuous improvement, standardization and improvement of the warehouse automation solution, in a context of change focused on production.
• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.
• Maintain a thorough understanding of company equipment/system capabilities, technical specifications, and product performance.
• Developing bench strength within the organizational structure.

Requirements

• Bachelor’s degree in engineering, business, supply chain, operations management, or industrial engineering or related field; Master's degree preferred.
• Minimum of 5 years’ experience with automated systems.
• Minimum of 3 years' experience of direct people leadership.
• Minimum of 2 years experience with Strong knowledge, and user experience in PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as; SQL, Linux, Python.
• Experience with project management, continuous improvement and six sigma.
• Has hands-on experience with assembling, operating and troubleshooting robotics and electro-mechanical systems.
• Ability to work under pressure and in an environment of changing priorities.
• A desire to learn new equipment and assist team members as needed.
• A high sense of urgency.

Qualifications

• Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
• Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms.
• May be required to routinely walk and navigate the automation structure.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes.
• Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.

Skills

• Strong knowledge, and user experience in PLC (Allen Bradley, Siemens), Robot (ABB), and Software languages such as; SQL, Linux, Python.
• Experience with project management, continuous improvement and six sigma.
• Hands-on experience with assembling, operating and troubleshooting robotics and electro-mechanical systems.
• Ability to work under pressure and in an environment of changing priorities.
• A desire to learn new equipment and assist team members as needed.
• A high sense of urgency.

Benefits

The base range for this position in the posted location is $87,000.00 - $119,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.