Manager, Supply Chain Logistics

Key Responsibilities

• Execute logistics initiatives aligned to the global freight strategy
• Support implementation of standardized processes, KPIs, and reporting
• Track progress against program milestones and escalate risks
• Career Vendor Coordination
• Coordinate day-to-day activities with freight providers (parcel, LTL, FTL, air, ocean)
• Maintain carrier performance (cost, service, claims, OTD)
• Support carrier RFPs, benchmarking, and contract compliance efforts
• Identify and escalate cost or service issues
• Freight Payment & Audit Partner (EU) Support
• Rollout of Intelligent Audit across European operations
• Coordinate carrier onboarding, billing alignment, and audit workflows
• Validate shipment and cost data for audit accuracy
• Partner with Finance to track savings and recovery
• Data Collection & Reporting
• Gather and validate logistics data across ERP systems, freight partners, and internal teams
• Ensure shipment-level visibility (cost, service, accessorial)
• Support development and maintenance of Power BI dashboards
• Maintain data integrity and consistency across regions
• GC Logistics Support Enablement (India)
• Document SOPs and define workflows for data management and coordination tasks
• Partner with GCC team to ensure service levels and output quality
• Monitor performance and resolve operational gaps
• Inbound Freight Optimization Support
• Support execution of inbound consolidation opportunities
• Aid in mode optimization and routing improvements
• Identify drivers of accessorial costs and support reduction efforts
• Track and report savings against baseline

Key Deliverables (First 6–12 Months)

• Execution support for Intelligent Audit rollout in Europe
• Clean and consistent logistics data feeding reporting dashboards
• Documented SOPs and workflows for GCC logistics support
• Tracking and reporting of inbound freight cost reduction initiatives
• Measurable progress toward 10% inbound freight savings target

Required Skills & Competencies

• Strategic Planning & Execution
• Cross-Functional Leadership
• Risk & Dependency Management
• Executive Communication
• Emotional Intelligence
• Change Management Expertise
• Financial Acumen

Qualifications

• Education: Bachelor’s degree in supply chain, logistics, business, industrial engineering, or related field required
• Experience: 5–8 years of experience in logistics, transportation, or supply chain operations
• Skills: Strong data management and analytical skills (Excel required; Power BI, Ai Agents preferred), experience supporting cross-functional initiatives, strong organizational and execution-focused mindset
• Preferred Experience: with freight audit/payment systems (e.g., Intelligent Audit), exposure to shared services or offshore support models (GCC), experience with ERP systems (Microsoft Dynamics / Business Central preferred), familiarity with logistics reporting and KPI tracking

Physical/Environmental Requirements

• Must be able to remain in a stationary position 50% of the time
• Constantly communicates with employees and leaders, both verbally and in writing
• Constantly operates a laptop or computer
• Work environment is typically an office environment during normal or extended business hours
• Must be able to travel up to 10%

Performance Metrics

• Progress toward 10% reduction in inbound freight spend
• ≥95% on-time delivery (OTD) (tracked and reported)
• ≥95% shipment-level data visibility
• ≥95% service level adherence and task completion accuracy