Manager, Strategic Planning

About the role

The Manager, Strategic Planning will own and continuously improve Grow's core operating rhythms, including the Biweekly Business Review, OKR planning cycles, executive meeting cadences, and Town Halls. This role focuses on the infrastructure that enables leaders and teams to make good decisions, stay aligned, and execute with clarity.

Responsibilities

• Design and facilitate executive offsites end to end: structure, pre-work, logistics, facilitation support, and post-offsite documentation and follow-through.
• Manage OKR planning cycles from kickoff to completion: build the framework, own the timeline, facilitate cross-functional working sessions, and maintain the system of record.
• Serve as the primary operational counterpart to Chiefs of Staff across Grow's functions, coordinating on cross-functional planning processes and company-wide initiatives.
• Leverage AI tools to improve the efficiency and quality of operating processes -- from automating coordination workflows to streamlining how information flows across the organization.

Requirements

You have 5 to 7 years of experience in business operations, strategic operations, or a chief of staff function, ideally at a high-growth tech or healthcare company. You have personally built and run recurring operating processes -- not just supported them -- and you can speak to every decision you made and why.

Qualifications

• A Systems Thinker: You do not just run processes -- you think about why they exist and whether they are working. You can diagnose operational breakdowns, propose fixes, and implement them with limited oversight.
• A Strong Project Manager: You can build a project plan, manage complex timelines, coordinate across senior stakeholders, and ensure execution without losing sight of the objectives.
• Comfortable with the Full Range of the Work: This role combines strategic process design with hands-on execution, including scheduling, logistics, and note-taking for executive meetings. You see both as part of the same job and do not minimize for the execution side.
• A Senior Communicator: You are equally comfortable designing a facilitation agenda for an executive offsite and drafting a company-wide communication. You can influence without authority, manage up effectively, and hold senior stakeholders to process expectations without being deferential or avoidant.
• AI-Forward: You actively use AI tools to improve your own productivity and the quality of the processes you run -- from automating coordination workflows to accelerating how information is synthesized and distributed. You see AI as a force multiplier and bring that mindset to everything you build.
• Mission-Driven: You're here to change the world, and you connect your work back to the importance of the Grow Therapy mission.