Manager, Strategic Parts Forecasting and Parts Planning

Key Responsibilities

• Lead parts demand planning activities and implement processes to optimize inventory levels while ensuring supply availability
• Proactively identify and manage parts availability risks and gaps
• Collaborate with customers, sales teams, portfolios, and supply chain specialists to develop forecasts for major components
• Develop and communicate KPI reporting internally and externally
• Lead, coach, and develop a team of supply chain planning specialists
• Support strategic planning aligned with Parts & Services (P&S) and broader Sandvik strategies
• Drive forecasting and planning for new fleet introductions and customer growth
• Support targets related to revenue growth, on-time delivery (OTD), inventory turnover, and working capital

Main Responsibilities

• Customer Support
• Lead and develop supply chain planning specialists to deliver effective demand plans using customer and fleet data
• Support sales teams with parts forecasting aligned to customer maintenance plans
• Ensure adherence to Sandvik inventory policies before customer commitments
• Identify and address inventory policy deviations with appropriate escalation and corrective actions
• Support development and execution of customer inventory agreements (OTD, stock levels, consignment management)
• Act as escalation point for parts-related queries within the assigned market
• Collaborate with customers and internal teams to improve forecast accuracy and parts availability
• Provide regular performance reports (weekly, monthly, quarterly)
• Own key customer metrics, including OTD, inventory levels, and obsolete stock

Distributor Management

• Organize and participate in quarterly service-level review meetings
• Align with distributor stakeholders on quarterly objectives and initiatives
• Drive execution and continuous improvement projects
• Deliver performance dashboards for top distributors (OTD, fill rate, order fulfillment)

Demand & Inventory Planning

• Maintain centralized Predictive Operating Cost (POC) models
• Manage Recommended Spare Parts Lists (RSPL) repository
• Validate RSPL and POC data with stakeholders to ensure alignment with KPIs and financial targets

Cross-Functional Collaboration

• Provide training on supply planning tools and systems (e.g., Aurora, Power BI)
• Communicate inventory strategies, plans, and performance across divisions
• Coach teams on planning processes and RSPL usage
• Develop executive-level summaries and reports
• Contribute to strategic plans for services and capital equipment growth

Environment, Health & Safety (EHS)

• Promote a strong safety culture aligned with Sandvik’s EHS vision
• Ensure compliance with all safety policies, procedures, and regulations
• Identify and report hazards, unsafe behaviors, and incidents promptly
• Take responsibility for personal and workplace safety