Manager, Strategic Communications

Job Summary

Pay Range: $68,000 - $133,000, position is eligible for an incentive bonus. Note: Individuals typically begin between the minimum to middle of the pay range.

Responsibilities

• Strategic planning and project management
• Develop and contribute to strategic communications plans
• Ensure the critical flow of communication between all key players
• Manage the timely completion of communications project deliverables
• Identify project requirements, milestone criteria, task dependencies, and create schedules
• Track the day-to-day schedules of project deliverables
• Work directly with cross-departmental team members, facilitate communication, and provide status updates
• Collaborate with and advise internal stakeholders
• Build positive relationships with HMSA stakeholders
• Support both internal and external department-related events
• Regularly evaluate the effectiveness of existing communications content and channels
• Create and oversee content development
• Oversee the planning and implementation of assigned communications plans and projects
• Identify, develop, and/or edit timely, relevant, and engaging communications
• Plan, edit, and write content for a variety of communications mediums
• Ensure consistent framing of messages across all mediums and for different departments
• Create, manage, and maintain a messaging and content calendar
• Partner with other departments to ensure proper internal and external messaging and relevancy
• Assist the Communications management team with developing and distributing communications strategies and materials
• Assist Communications management and HMSA Executive team with developing and distributing crisis communications strategies and material
• Develop feedback mechanisms to assess awareness, understanding, buy-in and engagement
• Measure effectiveness of messaging and communication vehicles
• Compile reports for management showing return on investment
• Recruits, hires, and retains staff
• Manages, oversees, and onboards new Strategic Communications staff
• Mentors and coaches staff
• Assigns tasks, monitors progress, and provides feedback during and after assignments
• Acts as the subject matter expert for the Strategic Communications framework, processes, and workflows
• Responsible for the department's BAU processes
• Develop annual department budget
• Track actuals versus budget throughout the year and alert upper management if issues arise
• Stay updated on trends
• Connect with peers inside and outside HMSA to ensure we are leveraging communications best practices
• Work closely with larger Communications team to provide external communications support when needed

Qualifications

• Bachelor's degree and five years of related work experience; or an equivalent combination of education and related work experience
• Two years of managerial/supervisory experience
• Strong writing and editing skills
• Strong verbal communication skills
• Strong analytic and critical thinking skills
• Project management skills
• Intermediate working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint