Manager, Store in Store, Bilingual

About the role

This role is essential for managing retail operations within partner locations to deliver a consistent customer experience aligned with brand standards. It involves leading a bilingual sales team to engage customers, promote products, and achieve sales targets through effective coaching and development. The role requires maintaining operational excellence, including managing customer flow, store systems, and visual merchandising standards. Success is measured by customer satisfaction, sales performance, team development, and adherence to operational procedures. The work directly impacts customer loyalty and revenue growth by ensuring high-quality service and strong partner relationships.

Responsibilities

• Lead and develop a bilingual sales team to achieve customer engagement and sales performance goals
• Manage store operations including customer flow, visual merchandising, and adherence to operational standards
• Coach team members through observations and feedback to improve customer interactions and product knowledge
• Build and maintain strong partnerships with store-in-store partner leadership and sales teams to support mutual success
• Utilize digital tools and solution-based selling techniques to identify customer needs and recommend appropriate products
• Perform other duties/projects as assigned by business management

Requirements

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States
• No travel required

Pay

Total Target Cash Pay Range: $65,800 - $118,700, inclusive of target incentives

Base Pay Range: $49,350 - $89,025

The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

Benefits

Full and part-time employees have access to the same benefits when eligible, including:

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grant and employee stock purchase plan
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually)
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs
• Free, year-round money coaches

Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.