Manager, Staff Aug Auditing

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

Job Summary

As a member of the Auditing Services Team at CorroHealth, the Manager for Auditing Services utilizes coding and auditing knowledge to assist the Leadership Team in maintaining high level of client satisfaction through managing the overall quantity and quality of coding production for any and all assigned clients. They will manage a team of PB and HB Coding Auditing Specialists.

Essential Duties And Responsibilities

• Functions as a SME for designated specialty.
• Participates in client discovery and kick off calls.
• Responsible for quality assurance, report creation, and educational delivery for client projects.
• Collaborates with the MRC Coding Department on coding audits and training.
• May be responsible for at least 50% of billable hours per month.
• Coordinates with Leadership to facilitate scheduling of team and client deliverables.
• Auxiliary duties include assisting in the hiring and exiting of auditors as needed, assisting in managing, coaching, counseling, and disciplining Team Members, assisting in auditing when other auditors are not available, alerting and assigning auditors of new clients they will be assigned to, sending out weekly assignments, ensuring auditors are meeting weekly billable hour expectations, ensuring auditors have access to client information and sending out updates as needed, reviewing the productivity report daily, responsible for making sure the auditors are at acceptable productivity levels and if not, works to find a solution, providing auditors with updates/changes within coding guidelines, performing calls with each on their team to review the most recent Productivity and Compliance reports (when available) and to discuss any issues that the auditor may have, participating in and/or leading special projects requiring coding and/or auditing for clients across the organization, as needed, providing back-up to the leadership for client interaction when they are not available, ensuring procedures are being followed while also suggesting ideas for streamlining processes, ensuring audit the auditor programs are initiated and completed, aligning personal conduct with and building a team culture that aligns conduct with AHIMA's Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct, complying with, promoting and supporting direct report’s compliance with all internal policies and procedures, actively participating in Company provided training and education and ensuring that direct reports complete mandatory training and education by established deadlines and can properly implement and/or practice the principles taught via the Company’s training and education program, ensuring individual and direct report compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information, completes monthly coding audit tracker for both onshore and offshore coders, prepares all monthly coder audits for quality review, monitors’ performance of coding quality staff, upholds corrective action processes for Compliance, Performance, Conduct and Attendance, performs other duties as assigned.
• Knowledge, Skills & Abilities:
  • National certification through AAPC or AHIMA.
  • At least 5+ years of previous coding experience.
  • Previous supervisory experience is required.
  • Strong computer skills, proficient in Microsoft Office applications including Word and Excel.
  • Ability to navigate in a variety of EMR environments and review hand-written charts.
  • Strong verbal and written communication skills are required.
  • Ability to prioritize workload, to meet deadlines and to maintain a high level of quality and accuracy.
  • Initiative, resourcefulness, and attention to detail.
  • Regular, predictable, and punctual attendance is required.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters, and show an appropriate level of judgment and maturity.
  • High degree of initiative, dependability, and ability to work with little supervision.
  • Physical Demands: Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.