Manager, SRE Risk Advisory and Oversight

About the role

The Manager, SRE Risk Advisory and Oversight role serves as a technical expert providing second-line oversight and effective challenge over Capital One’s software engineering and Site Reliability Engineering (SRE) practices. This is an advisory-based role where you will leverage your foundational engineering background to conduct deep-dive technical risk analyses and assessments on cloud implementations, resilience architectures, and emerging automation capabilities (including Generative AI toolsets).

Responsibilities

• Perform Deep-Dive Risk Analysis: Conduct independent, technical risk assessments of cloud infrastructure architectures, software delivery lifecycles, and observability frameworks to identify systemic resilience and stability risks.
• Support Effective Challenge: Evaluate first-line cloud engineering practices against enterprise risk appetites, ensuring robust strategies are maintained for automation, system resiliency, performance, and monitoring.
• Build Storytelling & Reporting Materials: Partner with team leadership (Sr. Managers and Directors) to translate complex, highly technical engineering data into structured risk reports, presentation decks, and executive storytelling materials.
• SRE Subject Matter Expertise: Serve as a trusted technical analyst on core SRE pillars, assessing the design and maturity of Service Level Indicators/Objectives (SLIs/SLOs), error budgets, release pipelines (CI/CD), and toil reduction efforts.
• Evaluate AI & Tech Integration: Actively evaluate the integration of cutting-edge technologies—specifically cloud-native stacks, containerization, and the application of emerging Gen AI/ML tooling within software delivery—to ensure reliable operational boundaries.
• Formulate Risk Recommendations: Collaborate across the second line of defense to design, adjust, and recommend appropriate mitigating controls and guardrails for emerging cloud tech.
• Stakeholder Partnership: Build and maintain collaborative relationships with first-line engineers, architects, and technical owners to ensure risk assessments are thoroughly understood and communicated transparently.

Qualifications

• Bachelor’s Degree or military experience
• At least 4 years of experience in Technology Management, Software Engineering, Site Reliability Engineering, or Cyber Risk Management
• At least 2 years of experience with cloud implementations (AWS, GCP, or Azure)
• At least 1 year of experience with open-source programming languages

Preferred Qualifications

• Master’s Degree in Computer Science, Computer Engineering, or a relevant technical discipline
• Professional cloud or infrastructure certification (AWS Certified Solutions Architect, AWS SysOps Administrator)
• Experience analyzing or utilizing enterprise monitoring, observability, and alerting toolsets (Splunk, Prometheus, Datadog, ELK, PagerDuty)
• Demonstrated understanding of cloud-native systems, containerization stacks (Kubernetes), and CI/CD pipelines
• Proven experience drafting technical assessments or presentation materials used to communicate technical findings to senior leadership
• Strong communication and interpersonal skills, with the ability to influence and drive technical alignment across stakeholder groups
• Prior experience working within financial services or another highly-regulated industry