Manager, Special Projects

About the role

Responsible for planning, management, and execution of Special Projects for the USTA BJK National Tennis Center. Plan and develop operational plans for US Open After Action projects, US Open food service program, capital project development, and After Action Report Management. Assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in the planning and execution of special projects. Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site. Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations.

Responsibilities

• Create a report with corrective actions recommended to MD, Event Services & COO, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
• Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work.
• Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year’s foodservice program relative to the current year’s objectives, and developing a set of prioritized improvements each year for the program.
• Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
• Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects.
• Maintain an up-to-date inventory system related to all FF&E items.
• Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
• Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events' success and carry out project initiatives.

Requirements

3+ years of experience with Event Management
A bachelor's Degree in Sports Management, Business, or a related field is required
Excellent judgment and decision-making skills
Ability to understand and assess logistics
Strong written and verbal communication skills
Strong computer skills using Microsoft Office software and Google Workspace

Qualifications

Position is considered exempt
Position is considered onsite and specific to the National Tennis Center

Benefits

The expected range for the annual base salary for this position is $80,000 - 90,000.
This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%.

Pay

The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Schedule

Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.